Primal Kumar
Primal Kumar at Elk Grove Toyota

Primal Kumar | Page 4

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.6
62 Reviews
4.6

62 Reviews

Write a Review

62 Reviews of Primal Kumar

December 20, 2019

Dealership Rating
Employee Rating

I’m always very happy after my visit to Toyota. I do not trust my old Toyota to any one else. They explain very well, and they do what they promised. More

by stephaniepiazzese
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso, Miguel Navarro, John Nguyen , Dave Moore, Gary Oehler, Dwayne Reyes, Leslie Riola

Dec 22, 2019

Elk Grove Toyota responded

Thank you for trusting us with your vehicle! We are grateful for your business and kind words!

November 22, 2019

Dealership Rating
Employee Rating

Came in for a 5k maintenance service and I asked the service advisor about different products for my vehicle. Advisor was not familiar with the product that the toyota facility offered. He just referred More

by Juan
Recommend Dealer
No
Nov 22, 2019

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

November 21, 2019

Dealership Rating
Employee Rating

I was told I was getting an oil change but it didn’t happen. I wasn’t aware it’s not offered at the time. More

by Shirl_lyons
Recommend Dealer
Yes
Nov 22, 2019

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

October 02, 2019

Dealership Rating
Employee Rating

Professional and efficient staff, very clean and organized facility and overall operation. Primal was very courteous and thorough in reviewing service needs and client needs. More

by Johnr
Recommend Dealer
Yes
Oct 04, 2019

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your kind words!

September 25, 2019

Dealership Rating
Employee Rating

Excellence Elk Grove Toyota performed my maintenance on my schedule. The work was quickly done and to my satisfaction. I will recommend Elk Grove Toyota to my fr More

by Neil Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Long Truong

Sep 25, 2019

Elk Grove Toyota responded

Thank you for sharing your wonderful review here online. I am happy to hear that you enjoyed your time with us. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

September 03, 2019

Dealership Rating
Employee Rating

Always Excellent Service Elk Grove Toyota provides excellent service with friendly hardworking personnel. From the purchasing of a car to years of scheduled service for ma More

by BlueCrayon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chase, Fred Daniels, Jose Garcia, Adam Niazi, Brian Rea

Sep 03, 2019

Elk Grove Toyota responded

Thank you for your kind words and continued business! We appreciate it!

July 08, 2019

Dealership Rating
Employee Rating

My review Staff is friendly. This place is always busy. It is better to make an appointment or be very early. Their phone notification texts are kind of slow. I More

by Dotshere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Singh

Jul 08, 2019

Elk Grove Toyota responded

Hello, Thank you for sharing your feedback here online. I am happy to hear that you have been enjoying your time with us. You are right we do get busy and it is best to make an appointment. We are hoping to open our new Express Maintenance by the 29th of this month. This new facility is located across the street from our current location. This will be a much larger building to help us faster serve our customers. We truly value your time and your business. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

April 01, 2019

Dealership Rating
Employee Rating

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 More

by Ninjaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Andy Tran, John Nguyen , Joel Garcia, Jose Garcia, Nicholas Kersten, Gustavo Rios, Anthony Roman

Apr 02, 2019

Elk Grove Toyota responded

Thank you for reaching out to us. We apologize for any delays you experienced. We are currently working to build a larger service facility across the street to help alleviate wait times. We hope to earn back your business!

March 15, 2019

Dealership Rating
Employee Rating

Best service experience of all time It’s always a pleasure bringing my vehicle here for service, today especially, Andy was extra attentive to my concerns and handled them without a prob More

by PeterTNgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran

Mar 16, 2019

Elk Grove Toyota responded

We are really happy to hear this! Thank you for your kind words for our service team! We appreciate your business & look forward to working with you again!

February 19, 2019

Dealership Rating
Employee Rating

Amazing service from classy Primal Primal was a delight to work with. Excellent quick genuine service and top notch customer experience. He explained everything I needed to know about More

by Rohit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2019

Elk Grove Toyota responded

Thank you for this review! We are happy to hear you received quick service and 5-star worthy customer service here at Elk Grove Toyota! We appreciate your business and look forward to working with you again!

...
4
...

Dealership Inventory (258 Vehicles)

new 2026 Toyota Camry car
2026 Toyota Camry
new
Gray exterior
eCVT
FWD
new 2026 Toyota Camry car
2026 Toyota Camry
new
Silver exterior
eCVT
FWD
used 2019 Toyota Prius car, priced at $24,000
2019 Toyota Prius
used
Red exterior
CVT
FWD
used 2019 INFINITI QX60 car, priced at $17,000
2019 INFINITI QX60
used
Gray exterior
CVT
AWD
used 2020 Ford F-150 car, priced at $27,000
2020 Ford F-150
used
N/A exterior
10-Speed Automatic
4WD
used 2023 Kia Sportage car, priced at $24,000
2023 Kia Sportage
used
Black exterior
8-Speed Automatic
AWD