Purvis Burke | Page 15

Wonderful Experience I brought in new Honda after Purchasing from another Honda Dealer but always brought my two door Honda there for servicing and I must say the experien I brought in new Honda after Purchasing from another Honda Dealer but always brought my two door Honda there for servicing and I must say the experience at Jim Coleman is so friendly and not have to wait long. Highly experience personnel and always eager to help. More

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Great Service Service manager pays attention to my needs and recommends the appropriate service needed. When I have questions about a service I may need, the manage Service manager pays attention to my needs and recommends the appropriate service needed. When I have questions about a service I may need, the manager listens and patiently provides an explanation. More

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Older Honda Pilot needed a major repair My service manager, Purvis Burke, has been very helpful in keeping my 04 Honda Pilot in excellent and most importantly, a safe running condition with My service manager, Purvis Burke, has been very helpful in keeping my 04 Honda Pilot in excellent and most importantly, a safe running condition with his recommendations. More

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Always the Best Sam Chads made our car buying experience the best we've had, ever. The service department is friendly, efficient, and reliable on every visit. I will Sam Chads made our car buying experience the best we've had, ever. The service department is friendly, efficient, and reliable on every visit. I will gladly purchase my next Honda from Jim Colman. More

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Willing to deal Jim Coleman was our preferred dealer going in to this car purchase since we had been getting our Odyssey serviced there for several years. Our salesp Jim Coleman was our preferred dealer going in to this car purchase since we had been getting our Odyssey serviced there for several years. Our salesperson, Ravi, walked us through the process. They matched a quote we had received from another dealer and gave us top dollar for our trade-in. We also got to use our president's club points which saved us even more. More

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Oil change service Great job. Long wait but service was good Honda Accord 2013 V6 two door coupe. Always get my oil change at this location. Thank you Great job. Long wait but service was good Honda Accord 2013 V6 two door coupe. Always get my oil change at this location. Thank you More

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Smiling Purvis😊 I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, was fantastic in pushing my car into service for a quick diagnostic work up and it turned out the battery needed to be replaced. My service representative is always pleasant and always has a kind friendly smile on his face. I love the way he greets me with his can do attitude😊 More

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Personalized Service I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized atte I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized attention and detailed and friendly explanation of service needs and results. He makes you feel like there is no one more important than you: Extremely professional but just like family all at once. A. Andradé More

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Didn’t complete windshield camera calibration Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV Touring was returned to me a test drive revealed that the lane departure and lane keeping was still not working correctly. Prior to this I was not informed the systems were not working right. I immediately went back to the service area. After about 15 minutes I was given a Honda servicenews article from 2015 stating oem glass should be used and that was most likely the problem. As i later found out, the calibration is a two part procedure, static done in the shop with targets and dynamic done driving. If the technician had don the dynamic I would have been informed that the system wasn’t working. I found all this out when I returne to Wyoming and got the calibration done correctly. My attempts to contact the service manager have been met only by voicemail and unreturned calls. Thankfully my daughter who recently moved to the area can take her two Honda vehicles elsewhere. More

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Awesome Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer a Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer and my great experience. More

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