Purvis Burke
Purvis Burke at Jim Coleman Honda
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Purvis Burke | Page 15

Service Advisor

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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5.0
195 Reviews
5.0

195 Reviews

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195 Reviews of Purvis Burke

January 10, 2018

Dealership Rating
Employee Rating

Wonderful Experience I brought in new Honda after Purchasing from another Honda Dealer but always brought my two door Honda there for servicing and I must say the experien More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2018

Jim Coleman Honda responded

Thank you for the fabulous feedback. We are thrilled to hear that you had a great experience with us. We are so happy to know that our team members took excellent care of you and provided you with outstanding service. We can't wait to see you again. Drive safe!

January 09, 2018

Dealership Rating
Employee Rating

Older Honda Pilot needed a major repair My service manager, Purvis Burke, has been very helpful in keeping my 04 Honda Pilot in excellent and most importantly, a safe running condition with More

by Donna Brosnan
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2018

Jim Coleman Honda responded

Thank you for the kind words. We are so pleased to hear that you enjoyed your visit with us. We are so happy that our team members took excellent care of you. We look forward to seeing you again. Have a great week!

January 09, 2018

Dealership Rating
Employee Rating

Great Service Service manager pays attention to my needs and recommends the appropriate service needed. When I have questions about a service I may need, the manage More

by Nicewheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray , James Artis

Jan 11, 2018

Jim Coleman Honda responded

Thank you for the kind words. We are so happy that you had a wonderful service experience with us. We're delighted to hear that our team provided you with excellent service and was so helpful. We look forward to seeing you again. Drive safe!

January 07, 2018

Dealership Rating
Employee Rating

Always the Best Sam Chads made our car buying experience the best we've had, ever. The service department is friendly, efficient, and reliable on every visit. I will More

by John Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Chads, Cliff Webb , James Artis

Jan 08, 2018

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are so happy to hear that you had a great experience with us. We are pleased our service department provided you with excellent service. We look

November 26, 2017

Dealership Rating
Employee Rating

Willing to deal Jim Coleman was our preferred dealer going in to this car purchase since we had been getting our Odyssey serviced there for several years. Our salesp More

by TomL206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravi Gowda

Nov 28, 2017

Jim Coleman Honda responded

Tom thank you for the wonderful review. We are so pleased to hear that you had a great experience with us. We are delighted to know that Ravi provided you with excellent service and made your process so easy. We look forward to seeing you again. Have a great week!

November 25, 2017

Dealership Rating
Employee Rating

Oil change service Great job. Long wait but service was good Honda Accord 2013 V6 two door coupe. Always get my oil change at this location. Thank you More

by Gvoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2017

Jim Coleman Honda responded

Thank you for the feedback. We're delighted you had a great service visit with us. We can't wait to see you back. Have a great week!

November 11, 2017

Dealership Rating

Smiling Purvis😊 I was in a hurry and had little time between leaving work early and picking up my granddaughter from kindergarten. My service representative, Purvis, More

by Happy MomMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2017

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are thrilled to hear you had a wonderful experience here with us at Jim Coleman Honda. We are delighted to know our team members provided you with outstanding service. We can't wait to see you next time. Thank you again and have a great week!

October 27, 2017

Dealership Rating
Employee Rating

Personalized Service I would recommend this dealership for all car-related needs. But Purvis Burke exemplifies the spirit of the whole operation with his personalized atte More

by Andrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2017

Jim Coleman Honda responded

Thank you for the marvelous feedback. We are so happy to hear you had a great experience with us at Jim Coleman Honda. We're thrilled to hear that our team members provided you with great service and Purvis took excellent care of you. We can't wait to see you back. Drive safe!

October 25, 2017

Dealership Rating
Employee Rating

Didn’t complete windshield camera calibration Could not get windshield camera calibrated locally after windshield replacement. Jim Coleman Honda was close to where I was visiting. When my 2015 CRV More

by BillH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 13, 2017

Jim Coleman Honda responded

Bill, Thank you for sharing your feedback with us. We thank you for bringing your concerns forward. We are sorry to see that you were not fully satisfied with your experience here with us. We would like to further discuss these matters with you. If you wouldn’t mind could you please reach out to Ray at rfenster@jimcolemanauto.com, so he can talk about this more. We look forward to speaking with you. Thank you again and have a great week!

October 12, 2017

Dealership Rating
Employee Rating

Awesome Services and treatment is always top notch! Aleay is pleasure to stop by. Treatment is great and service super fast! I always talk about your dealer a More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dion Calloway

Oct 14, 2017

Jim Coleman Honda responded

We appreciate you taking the time to share your feedback. We are so happy that you had a great time with us and our team members provided you with great service. We'll see you next time. Drive safe!

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