R.J. Rebolloso | Page 7

They worked on my schedule which was tough to do! I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Pl I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Platinum F150 but had recently taken on a new role at work and have been traveling constantly. I originally started working with RJ who is the GM. I told him I didn't have much time and that I was going out of the country in a few days. RJ promised that he would try and make the experience as simple as possible. While I was looking at a few different trucks, he evaluated my trade and offered me top dollar for my trade even before I had settled on a truck. Have never had that happen before. Originally thinking I wanted a 4x2, they didn't have one in the color and options I was looking for so I ended up leaving without buying and then went out of the country for a week. I didn't get back to the dealer for three weeks due to work even though Jared who was the salesman that RJ had me work with followed up a few times. When I finally got back to the dealer I had dwxided on a 4x4 which being in Texas gave me a lot more options. To my surprise they said right off that they would honor my trade value even though it had been three weeks and 800 miles. Jared worked with me to make sure I got the truck I was looking for and was very knowledgeable on all of the different trim options. I settled on a Platinum 4x4 in Pearl White and am very happy with the purchase and value. Jared has been outstanding on a couple of follow up issues and is just an easy guy to talk with. Really both him and RJ both were down to earth and no pressure. Even David in finance was low pressure. Again great buying experience and value. Thanks for the great service. More

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Very easy and fast process. I don't have a lot of time to spend in dealerships looking for a new vehicle. The team at Five star made it very easy and fast to complete the transac I don't have a lot of time to spend in dealerships looking for a new vehicle. The team at Five star made it very easy and fast to complete the transaction. I really appreciate how they help the buyer feel non pressured and at ease to do business. Great job guys! More

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Yes.... They deliver.... Reuben Krause has made the last 2 lease experiences beyond convenient. Not only did he run the numbers on several choices but then also brought the p Reuben Krause has made the last 2 lease experiences beyond convenient. Not only did he run the numbers on several choices but then also brought the paperwork right to us and took our trade in back to the dealership. He has made us feel like we can contact him with questions at any time and this has proven to be the case each time we have reached out. He has always been quick to respond and very helpful. I HIGHLY recommend contacting him and/or this dealership for your next lease or purchase. They delivered on: - PRICE - SELECTION - CONVENIENCE & EASE of transactions - OVERALL EXPERIENCE / COMMUNICATION More

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The best truck buying experience ever. From the minute we walked on the lot it was a first class experience. The staff was very professional and knowledgeable. Definitely will recommend the From the minute we walked on the lot it was a first class experience. The staff was very professional and knowledgeable. Definitely will recommend the dealership and the sales/finance personnel we worked with when buying our truck. More

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Great Experience! After having a nightmare of an experience at another dealership, I tried this Carrollton location. David Barragan, Finance Manager was right on point, After having a nightmare of an experience at another dealership, I tried this Carrollton location. David Barragan, Finance Manager was right on point, excellent customer service, made me feel like he was genuinely concern with making my buying experience the best possible. Can’t say enough about him and their Sales Manager RJ Rebolloso was awesome. More

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Quick and easy experience This dealership was recommended by owner of Truck Toys, they worked to find a truck and a price range best suited for me, extremely happy with the sal This dealership was recommended by owner of Truck Toys, they worked to find a truck and a price range best suited for me, extremely happy with the sales dept. More

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Excellent experience Thank you to RJ, and Oleg. Great experience. Came in for service, ended up doing a trade in. Everyone was very helpful. A very impressive facility. Thank you to RJ, and Oleg. Great experience. Came in for service, ended up doing a trade in. Everyone was very helpful. A very impressive facility. More

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Great Service, super-friendly, paired my phones This place was awesome! I walked in and drove off in my new car within an hour! Service was unbelievable! They paired all of my phones to blue tooth This place was awesome! I walked in and drove off in my new car within an hour! Service was unbelievable! They paired all of my phones to blue tooth, and also showed me how to use Android Auto and my wife's Iphone which is different app! Called me a week later to make sure that I was using all of the technology in my 2017 Fusion. I would recommend 5 Star Ford, Carrollton to anyone! RJ Rebolloso was my sales agent and he was super-fantastic. Very professional. I told him exactly what I was looking for and he quickly matched me with the perfect car!! More

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Great Expierience As always I was very impressed with the professional way all Sam Packs people handle themselves. They always bend over backward to make sure you are p As always I was very impressed with the professional way all Sam Packs people handle themselves. They always bend over backward to make sure you are pleased with you purchase. That is why I keep coming back. RJ and Jerrod did a great job. More

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Fantastic This was the best car buying experience ever. Our sales rep kept looking until she found the car we wanted. Was a pleasure to work with. This is the This was the best car buying experience ever. Our sales rep kept looking until she found the car we wanted. Was a pleasure to work with. This is the third vehicle we have purchased from this dealership. Wylie resident More

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