ROSA CHAVEZ | Page 51

easy breezy my sales person Rosa Chavez was very helpful in showing me only cars I was interested in, she made me feel very comfortable I never at any time felt l my sales person Rosa Chavez was very helpful in showing me only cars I was interested in, she made me feel very comfortable I never at any time felt like I wasn't getting the right help or that she didn't understand what I was looking for. It was just a overall great experience. More

by LENGJELMICHELLE Verified Customer Verified Customer

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No follow through! I have been dealing with Manly Honda since 1990, and they are a constant source of aggravation. They are happy to sell you a car, and there the custom I have been dealing with Manly Honda since 1990, and they are a constant source of aggravation. They are happy to sell you a car, and there the customer service stops. I just bought the '18 CR-V, and left it there while I was out of town for 10 days so they could install a cargo liner and matts-seems pretty simple. Called on Monday to say I would pick up the car on Thurs PM and reminded my salesperson about the liner. Thurs PM-no liner, no matts! Very quick demo on how to program the car-yes, this is right before the holidays, but I just spent a lot of my time and money on this transaction. I put my dogs in the back of the car and they are slipping and sliding all over. I tried to call Manly- 2 busy signals. one unanswered voicemail and finally -4 hours later- after 3 transfers-my salesperson told me it could not be fixed until next Wed. Why didn't anyone ever call me about the liner?? This has always been my experience with Manly for 35 years-no caring customer service! If I ran my business this way, I would be out of business. I love Hondas-hate Manly. Rosa was a good salesperson, not pushy, but dropped the ball after the transaction. More

by NJOYPETS Verified Customer Verified Customer

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It was ok! It was good except they didn’t even offer water the whole time we were there or nothing to drink in general. Another thing I noticed is we had to ask It was good except they didn’t even offer water the whole time we were there or nothing to drink in general. Another thing I noticed is we had to ask for help because nobody greeted us when we got there it took like 30 min or more before someone helped us. I would’ve gave them 10 out of 10 but I think they need to work on customer service. More

by EBARAJAS1201 Verified Customer Verified Customer

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Love my new Pilot! Great experience! I would highly recommend this dealership. This is my 3rd Honda and I am always very happy with my choice. The people at Manly were v Great experience! I would highly recommend this dealership. This is my 3rd Honda and I am always very happy with my choice. The people at Manly were very nice to work with. More

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Typical car dealer, watch your wallet. The typical BS in negotiating a lease. They had no idea of there own ads and offer and had to go through the ridiculous delays to close out a simple The typical BS in negotiating a lease. They had no idea of there own ads and offer and had to go through the ridiculous delays to close out a simple lease. The finance guy was fine and efficient but the rest of the group was typical shlock. More

by DRACG Verified Customer Verified Customer

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Honda Sales staff displayed a friendly, kind and professional demeanor throughout the processI would highly recommend Manly Honda to anyone who is car shop Sales staff displayed a friendly, kind and professional demeanor throughout the processI would highly recommend Manly Honda to anyone who is car shopping and to see Emmet Reed 😊 More

by MARMONI55 Verified Customer Verified Customer

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So easy This was the first time that I was buying a car by myself and Rosa made it so easy. Literally from test drive to purchase was 2.5 hours. She made the This was the first time that I was buying a car by myself and Rosa made it so easy. Literally from test drive to purchase was 2.5 hours. She made the differences between the types of vehicles clear, which made deciding which features worked for me easier to choose from. More

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Accomidating and efficient I was extremely pleased with the service provided by this dealership. Rosa Chavez, Jose Jimenez, and Dave Sambad were helpful, well spoken, efficient, I was extremely pleased with the service provided by this dealership. Rosa Chavez, Jose Jimenez, and Dave Sambad were helpful, well spoken, efficient, accommodating and used active listening while I expressed my needs. They collectively met my needs and were positive and supportive during the process. More

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First time car buyer expirience Rosa Chavez is an awesome person,she know it all does it all she is one hell of a good seller! I’m happy with my car and that she did as best as she c Rosa Chavez is an awesome person,she know it all does it all she is one hell of a good seller! I’m happy with my car and that she did as best as she could so I can take it home. More

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Excelente servicio - janeth marroquin Estoy muy contenta con la persona que me atendio la señorita rosa Chávez ya que me tuvo pasiensia y me contesto todas mis preguntas. Estoy muy feliz q Estoy muy contenta con la persona que me atendio la señorita rosa Chávez ya que me tuvo pasiensia y me contesto todas mis preguntas. Estoy muy feliz que me ayudo amablemente a realizar my sueno que era ese 🚗 mil gracias 👍👍👍 More

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