Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 19

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
215 Reviews

Dealership Experience

9 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

American Sign Language American Sign Language

4.9

215 Reviews

Write a Review

215 Reviews of Rachel Aguilar

February 25, 2025

Dealership Rating
Employee Rating

Rachel took good care of us and great communication. The waiting area is also nice. More

by jbacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Rachel here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 25, 2025

Dealership Rating
Employee Rating

Yazen was helpful and informative. I appreciate his explanations for recommended maintenance on my HR-V. Not only that, Yazen is very personable and easy to talk to which isn’t always More

by CRYSTAL.PELTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein , Yazen Saleh

Feb 25, 2025

Russ Darrow Honda responded

Thank you, Crystal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 25, 2025

Dealership Rating
Employee Rating

I always get quality service, quick responses and quality work. I always recommend Russ Darrow Honda to friends and family. Rachel is an amazing service advisor More

by tjdunne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski , Christopher Berger, Andrew Martin

Feb 25, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

Always great service from you all and good working with new people love cris.Jon and Maddie Samantha you are now added to the great customer list kudos!! More

by yycowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Samantha

Feb 23, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 18, 2025

Dealership Rating
Employee Rating

Rachel is always a pleasure to work with and I’m glad that I’m able to work with her each time I come to Honda. I have had trouble with this dealership in the past making sure that my car was serviced pr More

by MarinaM
Workmanship
Service Time
Recommend Dealer
Yes
Feb 19, 2025

Russ Darrow Honda responded

Thank you for your review and kind words for Rachel! We appreciate your business and hope you will give us another opportunity to serve you. George Matthews george.matthews@russdarrow.com

February 18, 2025

Dealership Rating
Employee Rating

Maddie was just GREAT. Service was good. Glad that you guys took care of my recalls…. More

by BC796624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Feb 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie and our team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

Tiffany was helpful, very competent, and professional; and she was very easy and pleasant to work with. More

by Martin Dybicz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski , Tiffany Breuer, Adriana Perez

Feb 17, 2025

Russ Darrow Honda responded

Martin, We are very happy to hear Tiffany provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

This dealership sucks. They scam you when you take your car in. I took my car in for regular maintenance, got in my car after they were done, and all the sudden my engine l More

by LISACHARMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tiffany Breuer

Feb 20, 2025

Russ Darrow Honda responded

Lisa, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. George Matthews george.matthews@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Ms. Alondra is an awesome person to work with. She treated me as a family. I trust Russ Darrow for all my Honda services More

by talalkhairi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski , Alondra Sandoval

Feb 11, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Alondra here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

The establishment was clean and friendly. They assisted me quickly and handled all parts of the transaction, professionally and respectfully. any of the questions I had Rachel did a great job More

by ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Russ Darrow Honda responded

Ricky, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

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