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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 20

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
215 Reviews

Dealership Experience

9 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

American Sign Language American Sign Language

4.9

215 Reviews

Write a Review

215 Reviews of Rachel Aguilar

February 10, 2025

Dealership Rating
Employee Rating

I am so Happy Russ Darrow was able to get me in and out so quickly! I called 2 other dealers and they weren’t able to get me in for months. Russ darrow was available that same week! More

by patriciatejedabarillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Martin, Yazen Saleh

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Feb 10, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review, Patricia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 10, 2025

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Employee Rating

Everything was great and explained in a way that I could understand from the service people to the service on my car. More

by Andrew Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval

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Feb 10, 2025

Russ Darrow Honda responded

Andrew, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Racheal is very nice and helpful. I have many years going to Russ Darrow for services. More

by Isidro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

I was kept in the loop about what was happening with videos, which included recommendations of the next steps for Maintenance More

by SMBAHNWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach , Andrew Martin

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Feb 10, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachel, Zach, Andrew, and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 09, 2025

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Employee Rating

I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib More

by justinthomasbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Maddie Wojciechowski , Tiffany Breuer, Adriana Perez

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Feb 10, 2025

Russ Darrow Honda responded

Thank you, Justin! Jay and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Good service in stand behind they work. Great communication on services needed. Service department is great at troubleshooting issues More

by RICHBIVE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Aleiah Brown , Christopher Berger, Tiffany Breuer, Adriana Perez

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Feb 03, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 02, 2025

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Employee Rating

Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service More

by Rfischer9.sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Lesia Matthis, AL COBB, Jay Malkowski, Jonathan Stein, Mike Graat, Maddie Wojciechowski , Christopher Berger

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Feb 03, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and the team met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

Rachel was a big help and a fantastic at getting me set up with a loaner car. I won’t work with anyone else when I grace my car in. More

by OKCIO1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

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Feb 03, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 01, 2025

Dealership Rating
Employee Rating

Always excellent, always efficient, and always done correctly! I won’t bring my car anywhere else! More

by BUTLER_BRENDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brendan, for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Wonderful customer service. Good communication. Kind and knowledgeable employees. Offers Uber or Lyft service when needed. More

by KARINJONES216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Breuer

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Feb 02, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, karin, and look forward to your next visit. George Matthews george.matthews@russdarrow.com

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