Rachel Collins

Fantastic quick communication from Linda Luu. Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! Simple painless deal point negotiations. Simple fast deal closing with Rachel. There cannot be an easier or quicker way to purchase a car anywhere! More

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My purchase of a 2024 Sprinter cargo van from Sheaffer was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and caref was an outstanding, pleasant experience. I felt very valued as a customer. Sheaffer was professional, friendly, courteous, knowledgeable, and carefully went through all the details of my van. He was very helpful in pairing my phone and activating my Mercedes me ID when I was unable to do so myself. I am a very satisfied customer! More

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I recently purchased a Mercedes GLC E350 from RBM of Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smoo Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smooth, efficient, and genuinely enjoyable. I came to the dealership knowing exactly which vehicle I wanted and was hoping for a streamlined, no-hassle buying process. Lori delivered just that. She was incredibly friendly, professional, and informative, making sure I had the opportunity to test drive the specific car I was interested in. What stood out most was Lori’s flexibility and commitment. With my demanding work schedule, I needed to move quickly, and she went above and beyond to accommodate me—even coming in on her day off to finalize the release of the vehicle. That level of dedication and customer service is rare and truly appreciated. I highly recommend RBM of Alpharetta and especially Lori Mohr if you're looking for a seamless car-buying experience with someone who genuinely puts the customer first. More

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The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs and requirements and will help you purchase the “ right” car, not just any car. More

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My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manager. This experience was in complete contrast with what we had in 2021 with another dealership. Kyle is exceptionally good with not just selling cars but in his connections with people. Interaction with him for just a few minutes made us realize we are in excellent hands. He is an evolved soul and a good human being. He does not pressurize or use sales pitch like we typically encounter at dealerships. He takes the time to explain everything and tells you what to expect upfront, good or bad with each of the car choices. His attitude didn’t change even when we walked in and said we may not do any sale in the nearest future. RBM of Alpharetta is lucky to have such a dedicated team member. More

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It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a bump in the process of purchasing the suv because we needed to break our current lease with Honda and he was calm and understanding. He didn't get frustrated that we had just spent two hours with him and in the end we needed to go back to Honda. He followed up with us and walked us through the process of breaking our lease. And we then returned to Mercedes and made sure we continued our process with him. He is a true gem and gentleman. I truly wish many men this generation would take some lessons from him. He is pure class and kindness. I one hundred percent recommend anyone to run not walk to him for their next purchase from Mercedes. We toured five different high end vehicle brands and came across many salesmen. And only one our two were patient and knowledgeable. But Britt hit a home run. He blew them all out of the park. More

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Britt is someone that knows his information on the cars. He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great! More

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The entire RBM team was great to work with, but Bill Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, i Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, it was an absolute pleasure working with you. More

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In a word, WOW! To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted J To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted Jon Lee (Sales) about a used Cadillac RBM I felt like I was his most important customer. Jon's attention to detail and results-driven follow-through are uncommon these days. He has won a customer for life. Likewise, Rachel Collins (Finance) is an absolute gem. Personable, professional, and efficient. No wasted time just solid work and she even beat my credit union interest rate! All around, RBM of Alpharetta is an outstanding dealership. More

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If you really want a car buying experience that exceeds your expectations, then go to RBM Alpharetta and ask for Bill Favini! This is my 3rd car this dealership and I drive from Chattanooga to do business your expectations, then go to RBM Alpharetta and ask for Bill Favini! This is my 3rd car this dealership and I drive from Chattanooga to do business with them! Bill takes excellent care of me and everyone is so friendly and professional which is why I drive over 2 hours to buy my Mercedes!! Thank you Bill and RBM Alpharetta for another wonderful experience! Pam C Chattanooga TN More

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