Rachel Rininger
Rachel Rininger at Tim Lally Chevrolet

Rachel Rininger

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.4
114 Reviews
4.4

114 Reviews

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114 Reviews of Rachel Rininger

July 02, 2025

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Employee Rating

An improvement opportunity is to keep the customer informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup th More

by cadu_zalla
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

July 02, 2025

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Employee Rating

Rachel is absolutely outstanding! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! More

by TVANHOUTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Ashley Mulhall, Jim Lamtman, Jim Measor, Jimmy Lamtman, Sean Holmes, Jane Grambo , Henry and Big Jeff in sales are second to none!!

June 30, 2025

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Keep up the good work your team is doing for customers needing service and repairs. More

by RICK6419
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 25, 2025

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Tim lally Chevrolet has been a great experience from sales to the service team. I’ve never experienced a dealership that if they make a mistake they are quick to fix or resolve the problem (s) I will c More

by R.ORTMAN1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

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Needs more human communication on updates and status, they take text-based communication too far More

by hamm813
Service Price Transparency
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Recommend Dealer
No

June 18, 2025

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Employee Rating

Rachael and Jeff took very well care of me. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. More

by LIPPER58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 09, 2025

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Everything went well and no issues to report. Rachel Rininger handled everything perfectly and professionally. More

by BLYNN1
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

Everyone there was very knowledgeable and kind. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. More

by WAHUGEL
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 10, 2025

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Employee Rating

GREAT COMUNNICATION BY RACHEL, IN AND OUT VERY QUICKLY, A JOB WELL DONE AS ALWAYS More

by KKUBRAK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 01, 2025

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Employee Rating

Service was excellent and professional. Time management was excellent. I would recommend them to anyone More

by HAWKINSKAI320
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Recommend Dealer
Yes
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