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Rachelle Long
592 Reviews
Dealership Experience
13 yrs
Industry Experience
31 yrs, 5 mos
English592 Reviews
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592 Reviews of Rachelle Long
September 14, 2025
Kenn Olsen and Rachelle Long have turned things around with my bad experience from Samantha Masaguchi. Thank you guys! Gosch Ford are lucky to have you. More power! with my bad experience from Samantha Masaguchi. Thank you guys! Gosch Ford are lucky to have you. More power! More
by jessesamonte101
Other Employees Tagged: Kenn Olson, Samantha Masuguchi, Viktor Mazurenko
September 13, 2025
Great service and quick turnaround on my repairs. Thank you Kenn for keeping us updated on the progress.. Highly recommend Gosch Ford.. Thank you Kenn for keeping us updated on the progress.. Highly recommend Gosch Ford.. More
by cherylgoebel
Other Employees Tagged: Kenn Olson
September 02, 2025
I had an amazing quick and easy transaction. Sales and finance were awesome to work with. I’ve never left a dealership spending LESS than I budgeted for! Sales and finance were awesome to work with. I’ve never left a dealership spending LESS than I budgeted for! More
by Bskubik
Other Employees Tagged: Jason Noble, Jesse Bonilla, Stewart Economos, Kyle Caruthers
August 30, 2025
Chris is great. He’s has always gone above and beyond to try and get me taken care of. He’s has always gone above and beyond to try and get me taken care of. More
by kylercairns
Other Employees Tagged: Connie Jolicoeur, Carlos Lopez, Chris Vecchi, Jordan Velarde , If I could give Rachelle -100 stars I would
August 27, 2025
They quickly and efficiently diagnosed the issue with my car during a diagnostic check, leaving me pleasantly surprised. Their expertise and professionalism are truly commendable. Thank you Samantha:) car during a diagnostic check, leaving me pleasantly surprised. Their expertise and professionalism are truly commendable. Thank you Samantha:) More
by Brian
Other Employees Tagged: Cameron Foster, Samantha Masuguchi, Chris Vecchi, Raymond Quintero, Rigo Arechiga Larios
August 27, 2025
This is the second vehicle I purchased from Gosch ford. Maurice and Connie are amazing Sales people. They are respectful, genuine, and do whatever it takes to make sure that you find what you’re looking fo Maurice and Connie are amazing Sales people. They are respectful, genuine, and do whatever it takes to make sure that you find what you’re looking for. The entire sales team is customer focused and aims to please. Great job Gosch! Thank you for your great work! More
by shawnhall124
Verified CustomerOther Employees Tagged: Connie Jolicoeur, Maurice Diab, Stewart Economos
August 14, 2025
Horrible experience and was almost scammed! I also never received follow up reference my vehicles issues when I explained to a member the observed problems etc do not recommend. I am still awai I also never received follow up reference my vehicles issues when I explained to a member the observed problems etc do not recommend. I am still awaiting a call. Complete loss of trust almost lost over 1k to what I believe is fraudulent work recommendations. An update as of August 23, 2025 I was contacted by Ford of Temecula‘s supervisor/manager who is a female I won’t disclose her name who was very prompt and provided the service needed and expected from Ford. She was extremely pleasant to deal with and professional. She understood my concerns and handled them immediately. she was a direct reflection of what any business should exemplify. I wish every business and car dealership had a replica of her representing them in their service department and customer service as an example of how things should be done so I say thank you again for correcting my issue and also helping me positively and with understanding, great job Ford this woman is a key asset for you and you should do whatever it takes to keep her on board. I honestly would’ve never come back and would’ve paid to deal with private party maintenance if it wasn’t for her, thank you again. More
by Louis007kerr
August 01, 2025
were extremely quick and professional with my vehicles issue. They even got to it faster than I thought, their prices are the fairest by far, they are no nonsense when it comes to fixing your vehicles iss issue. They even got to it faster than I thought, their prices are the fairest by far, they are no nonsense when it comes to fixing your vehicles issue More
by Brian
Other Employees Tagged: Samantha Masuguchi, Chris Vecchi, Rigo Arechiga Larios
July 30, 2025
Gosch Ford always meets my expectations for service visits. They detail the work completed with a video and summary. They also can keep you informed of the progress visits. They detail the work completed with a video and summary. They also can keep you informed of the progress More
by Rdelliott0
Other Employees Tagged: Joseph Britton
July 29, 2025
Dealership was very attentive to my needs came in having a horrible time with my vehicle but after coming to Gosch with my vehicle my mood was improved. Thank you so much Gosch!!! a horrible time with my vehicle but after coming to Gosch with my vehicle my mood was improved. Thank you so much Gosch!!! More
by Seancast
Other Employees Tagged: Rigo Arechiga Larios
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