Raena Gotham

I can’t say enough about the experience I had this past Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completel Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completely comfortable and at home. Kevin Hine was fantastic, he made everything simple and straightforward with my purchase. The general sales manager Val Goldenberg and I chatted it up a few times, you’ll always see him flying around the showroom making sure everyone is enjoying their experience. Whenever I’m in the market, there’s no place that I’d rather give my business and the same will go when it’s time for a new one. Thanks Kevin, Jim, Val and Matt for taking such great care of me and thank you to the rest of the staff for laughing and joking around with me throughout the morning. See you next time More

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I took my vehicle for an oil change. The mechanic that checked over my vehicle sent me the video of everything they checked. He mentioned that I had a bad tire due to alignment. When the The mechanic that checked over my vehicle sent me the video of everything they checked. He mentioned that I had a bad tire due to alignment. When the service advisor came to tell me my vehicle was ready never mentioned anything that the tire was bad or I needed an alignment. It wasn't even mentioned on the paperwork. I don't know what type of communication they use but it stunk. Beware of communication. More

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Loaner cars Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scr Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scratches on the car, candy wrappers in the back seat. This was my experience with Tulley on my x5. It seems they allowed their staff to drive my car or it was used as a loaner car for a week More

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Very bad customer service I'll never go back to this dealers I bout a car over two months ago I had a good experience buying the car from the sales woman. I few weeks after I come to clean the car with a free cl I bout a car over two months ago I had a good experience buying the car from the sales woman. I few weeks after I come to clean the car with a free cleaning service they gave me and then everything went down south..I came to pick up my car and I see stains on the seats and the car is still dirty as when I brought it in.the sales manager bob that was so nice when I bout the car when I was telling him that my car is still dirty after the cleaning service tells me that why am I eating and drinking in my car?!well we get in a argument from me being disappointed that my car is dirty he basically he made it clear that I already bout the car and he mad his Commission on me.. so then comes the big Manager Val asking me not to wright a bad review and gives me a bother cleaning for free.. today I go in again to Bmw of Nashua to put on snow tires on my car they told me they'll have a car waiting for me when I get in they tell me there's no car left only a rental left I go to Val the big boss and start telling him the story that I was told that I have a car waiting for me and there is no car .. Val got offended that I was disappointed and not happy customer so starts raising his voice at me So I leave saying about this bad review .. to get to the point the service of this Bmw dealership is basically buy a car and after the sale they spit in your face!i love my x5 but do not recommend to buy from this dealership..! This is my story don't make yours the same bad experience.. More

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Great Service All Around On September 16, 2015 I went to Tulley BMW for service on my 328i. I had made the appointment earlier and told them I would be waiting for the vehicle On September 16, 2015 I went to Tulley BMW for service on my 328i. I had made the appointment earlier and told them I would be waiting for the vehicle. The service from the beginning, from the phone call to schedule the appointment, to the completion of the appointment was fantastic. My service advisor Nick MacMaster was extremely knowledgeable and accommodating. The service was completed in a very reasonable time. I highly recommend their service center. More

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