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Ramces Rivera
Ramces Rivera at Universal Hyundai

Ramces Rivera | Page 15

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
216 Reviews
4.8

216 Reviews

Write a Review

216 Reviews of Ramces Rivera

August 14, 2021

Dealership Rating
Employee Rating

Everything went very smooth thanks to Raul M. he explain everything and was patient. my experience was a positive one. I would recommend this dealership. More

by MMMEROLLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Raul Martinez

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Aug 16, 2021

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 06, 2021

Dealership Rating

I had a great experience at this dealership! They were very proffesional and helpful and went above and beyond to help me find the car I wanted and needed!!! Thank you Cesar and the Friday manager as well More

by YESZEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

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Aug 06, 2021

Universal Hyundai responded

Thank you for sharing your great experience with us! We're happy to hear it went well with Cesar. We hope you enjoy your new vehicle. We truly appreciate your fantastic feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 04, 2021

Dealership Rating
Employee Rating

El personal muy atento y servicial . El que hicieran lo imposible posible porque saliera con un carro vale oro.. gracias por su atención brindada More

by GERELIAN0510
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pablo Zapata, Rafael

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Aug 04, 2021

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 04, 2021

Dealership Rating
Employee Rating

Very professionally personified. Very knowledgeable and helping me with financial financing my car and hope I used correct. Everyone, secretary, Yadriel, financial executive exemplary service. More

by ANNWIN1012
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Yadriel Morales

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Aug 04, 2021

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 27, 2021

Dealership Rating

Luis's attention was the best, always attentive and ready to help, my car was spectacular. obviously I will do the service again with universal hiunday More

by ROSMER.88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar , Luis Arevalo, Luis Narvaez

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Jul 27, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We appreciate your kind words for Luis here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 23, 2021

Dealership Rating

1000 dollars of services (sealant) was hidden from me. I didn’t know about that. Very disappointed! I asked do many times the car’s MSRP and was told 39,500. Then turned out I was thrown 1,999 Market adjust More

by Disappointed Customer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Simo Bassi , Luis Arevalo, Luis Narvaez

Print
Aug 09, 2021

Universal Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 17, 2021

Dealership Rating

EXCELENTE ATENCION AL CLIENTE EFECTUADO CON PROFESIONALISMO ESPECIALMENTE EL VENDEDOR SR EDGARD J MORALES Y GERENTES Y SUPERVISORES INCLUYE PERSONAL DE RECIBIMIENTO.GRACIAS POR CONTESTAR TODA More

by Jose O Maestre Zayas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi , Susanna Canelon, Edgard Morales

Print
Jul 18, 2021

Universal Hyundai responded

Thank you so much, Jose, for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 14, 2021

Dealership Rating

Excellent Service and great personel. The sales representative answer all my questions very professionally. He help me get the deal that I want. I would definetly recommend. More

by ANGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

Print
Jul 14, 2021

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 09, 2021

Dealership Rating

Dealership is clean and the staff are friendly, but I had an unpleasant experience when it came to the paperwork and details. Details were left out and caused unnecessary trips and finances. More

by JBONILLA51
Customer Service
Friendliness
Price
Recommend Dealer
No
Print
Jul 26, 2021

Universal Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 02, 2021

Dealership Rating

I had an excellent experience buying the new 2021 Hyundai Limited. Janlique was patient, understanding and knowledgeable. Together with Johnathan, they answered all of my questions, making the experience a More

by MHUETTEL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Janlique Vazquez, Johnathan Weidner

Print
Jul 02, 2021

Universal Hyundai responded

Congratulations on your new Hyundai! We are so glad that Janlique and the team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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