Ramon Cabrera | Page 4

Great service and very professional. Everybody was very friendly. Also everything was done on time. Everybody was very friendly. Also everything was done on time. More

by CMG522 Verified Customer Verified Customer

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It was a great pleasure to work with Evan and Ramon. They have great patience and great personalities from start to finish. Made the experience very comforting and they were honest and helpful. They have great patience and great personalities from start to finish. Made the experience very comforting and they were honest and helpful. More

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Dennis was a ton of help. He was quick and to the point, not wanting to waste my time. He was helpful all through the purchase experience. He was quick and to the point, not wanting to waste my time. He was helpful all through the purchase experience. More

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My experience at Lexus North Miami was stellar. Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose an Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose and Luis were honest and transparent when getting a deal done on my new GX 550 and helped me secure a great deal. Ramon in finance was very professional, organized and efficient while securing the deal for my monthly payments. This dealership is managed extremely well which is a compliment to upper management. I would highly recommend purchasing a vehicle here if you are looking to get a new lexus More

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My experience at the Lexus dealership in north Miami was nothing short of amazing. They were very professional , organized and understanding. Lev was so wonderful he listened and found me a vehicle that I’m nothing short of amazing. They were very professional , organized and understanding. Lev was so wonderful he listened and found me a vehicle that I’m inlove with. He made sure i did not leave the dealership unsatisfied . Everyone there was professional from finance to the insurance department. I would recommend everyone to go to Lexus of north Miami More

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I called the dealership and Alex answered the phone. He answered all of my “hypothetical” questions. He confidentially told me that if I came in, he would make me happy. I was kind of skeptical but I ca He answered all of my “hypothetical” questions. He confidentially told me that if I came in, he would make me happy. I was kind of skeptical but I came in. He kept me informed of every step of the process, and he did exactly what he said he was going to do, I left that dealership a very happy person!!!! Alex, thank you again!!! More

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It was great to get started with them, but in the end, the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Se the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Sean all lack professional customer care or respectful follow-ups. Evan seems to work hard but appears mis or uninformed much of the time. I was happy with my purchase but not the experience. More

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Being introduced to an EV, was the BEST DECISION ever! !!.... I'm happy I met Evan my Sales Consultant the day I did. He's customer driven, focused, very understanding and knowledgeable.... Kudos to Evan a !!.... I'm happy I met Evan my Sales Consultant the day I did. He's customer driven, focused, very understanding and knowledgeable.... Kudos to Evan and North Miami Lexus!!!.... My 2nd Car purchase... I'm one happpppy Customer!!! More

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Worse customer service ever, at least Ramon Cabrera, that was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked h was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked him inúmeras times for a specific service, he always said yes and ok for my requests ( always with delay), and after 3 hours waits for the service to be done, it was completely NOT WHAT I ASKED FOR… definitely worse sales person and costumer service aver… dealer and/or sales person! Very bad experience. Will never refer to anyone! More

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Very pleasant atmosphere clean environment . The salesperson Ramon was kind, knowledgeable, and able to answer all my questions. Friendly and a great personality The salesperson Ramon was kind, knowledgeable, and able to answer all my questions. Friendly and a great personality More

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