Ramon "Deal Maker" Roedan | Page 10

I have been buying new cars for around 35 years and i never had the experience and professionalism i have with Ramon and Alex They go beyond any dealer and person to satisfy you! They truly treat you lik never had the experience and professionalism i have with Ramon and Alex They go beyond any dealer and person to satisfy you! They truly treat you like Family! And if you have a problem with any issue or department they resolve it fast Thank You More

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Worked with Jose Fonseca on a new Carnival. Great Experience! Experience! More

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Thank you Jay for your great advice on how to raise my credit score. Your advice and hard work got my family the SUV we needed and a great deal! credit score. Your advice and hard work got my family the SUV we needed and a great deal! More

by slf2323 Verified Customer Verified Customer

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We were quite disappointed in the service we received at your dealership. We were there for four and a half hours, and we were not told that we would not be taking the vehicle with us until after we had put your dealership. We were there for four and a half hours, and we were not told that we would not be taking the vehicle with us until after we had put in a almost $1,400 deposit, and all the paperwork had been signed. Your salesman Paul Drake, who apparently had salesman of the year for 2019, should have the education and the intelligence to know to tell somebody that they will be not receiving their purchase when they leave up front. We would have still bought the car if he would have told us that from the beginning but because we were kept there for four and a half hours and then told at 8:00 at night we were very very disappointed. It was my birthday, and my boyfriend ( the one who put almost $1,400 down-our rent money btw) had a surprise party for me which was canceled, and the fact that it was memorial Day weekend meant that we did not receive our vehicle until 3 days later. Your dealership is an hour away from us, and so when the day came that he was to receive the car he had to leave work early to get there before the dealership closed. Not only that I had to take the trip to the dealership to sign ONE PAPER a day or 2 later. When we expressed our distress of not taking the car with us, RAMON, the manager I guess, came out and said, "we can refund your money, your decision, let me know." and walked away. The only employee at your dealership worth his salt was the finance guy, Mike. He was kind, empethetic, and did everything in his power to make his customers happy. He even tried to get the car available for us earlier than expected. I will never recommend anyone to come to your dealership ever. I would ask for compensation for our time and distress, but I'm sure that would be pointless. Have a wonderful day More

by VIANLOP Verified Customer Verified Customer

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Excellent customer service! Sales Consultant Jose did everything he could and more to help me get into a new vehicle! Great place to purchase a vehicle! everything he could and more to help me get into a new vehicle! Great place to purchase a vehicle! More

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I’m so thankful of my purchase Jose Fonseca helped me a lot !!! Everything was great !!! Totally recommended Lehighton Kia they’re the best you can feel free to go they’re really gonna help you lot !!! Everything was great !!! Totally recommended Lehighton Kia they’re the best you can feel free to go they’re really gonna help you More

by REYSONPEREZ1527 Verified Customer Verified Customer

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It was a pleasure buying a car at Leheighton Kia. There were many salesmen, a lot full of cars and help with all paperwork details. were many salesmen, a lot full of cars and help with all paperwork details. More

by Mftowle Verified Customer Verified Customer

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We bought a car here today. We had Ramon Roedan as our sales manager. He was very friendly and worked with us in getting what we wanted. And understood and explained everything to us. Definitely would rec sales manager. He was very friendly and worked with us in getting what we wanted. And understood and explained everything to us. Definitely would recommend him as your sales manager if you stop in to buy a car.And Jose Fonseca as your salesperson. More

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Everyone is very kind and helpful. Waiting time for my car for service is very good never waited over an hour. The dealership is very clean.The sales rep’s are very kind and work hard to see you get a new car for service is very good never waited over an hour. The dealership is very clean.The sales rep’s are very kind and work hard to see you get a new or used car. More

by nammy1955 Verified Customer Verified Customer

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We had a great experience, bent over backwards to help us get in a 2020 Kia Rio. we love it! Brandon was very nice and very helpful! get in a 2020 Kia Rio. we love it! Brandon was very nice and very helpful! More

by MYSTICBO9 Verified Customer Verified Customer

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