Ramon Mendoza | Page 2

Reliable Nissan responded

Thank you for bringing this to our attention. We sincerely apologize for the concern and inconvenience this has caused. We understand how frustrating it is to notice an oil leak shortly after having your vehicle serviced, especially when it was not an issue beforehand. We would like the opportunity to inspect your vehicle, determine the cause of the leak, and make sure the proper next steps are taken to resolve the concern. Please reach out to our service team so we can assist you as soon as possible. We appreciate you letting us know and giving us the opportunity to address this.

Reliable Nissan responded

We are utterly delighted to hear about your recent experience with us! It is wonderful to know that you received such attentive and efficient service, from the warm welcome at your car to the quick 45-minute turnaround. It sounds like every detail was taken care of, including keeping you informed about additional services and even getting your phone connected to your vehicle. Thank you for taking the time to share this feedback. Hearing that you felt genuinely looked after from start to finish is exactly what we strive for, and we truly appreciate you recognizing the effort that went into making your visit a great one. We look forward to welcoming you back to Reliable Nissan!

Reliable Nissan responded

We are disappointed to hear about your recent experience and the concerns you’ve shared regarding pricing for your oil change. We strive to provide clear and accurate pricing information so customers know what to expect before service is completed. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We are overjoyed to hear about your positive experience with us! It is wonderful to know that our team made the process of discussing your vehicle's check-up feel comfortable and straightforward. We truly believe that clear, open communication is at the heart of great service, and your kind words reinforce that commitment. Thank you for taking the time to share your feedback — it means a great deal to our entire team. We look forward to continuing to provide you with the same level of professional and approachable service on your next visit to Reliable Nissan!

Reliable Nissan responded

We are grateful for your kind words, Cristian! It is truly wonderful to hear that your experience with us left such a positive impression, and we are glad we could take great care of your vehicle. Your recommendation means the world to us, and we look forward to being your go-to destination for oil changes and all of your car's future needs. We appreciate your trust and loyalty!

Reliable Nissan responded

Thank you for taking the time to share your positive experience with us at Reliable Nissan. We are thrilled to hear that despite being busy, our team was able to accommodate your transportation arrangements and efficiently handle all of your vehicle servicing needs.

Reliable Nissan responded

Thank you for your kind words! We truly appreciate your continued trust in Reliable Nissan. It was great seeing you again, and we're glad you had a positive experience with our team. Thank you for choosing us, and we look forward to welcoming you back for many more visits in the future! 🚗😊

Reliable Nissan responded

Thank you for your kind review! We're glad to hear our team was helpful, answered your questions honestly, and provided guidance without any pressure. We believe in helping our customers make informed decisions that work best for them. We appreciate your trust in Reliable Nissan and look forward to serving you again in the future. Thank you! 😊🚗

Reliable Nissan responded

Thank you for your wonderful review! We're happy to hear that our team was ready for your appointment, provided friendly service, and completed your vehicle's service with minimal wait time. We know your time is valuable, and we're glad we could make your visit efficient and enjoyable. Thank you for choosing Reliable Nissan—we appreciate your business and look forward to seeing you again! 🚗😊

Reliable Nissan responded

Thank you for your kind review! We're thrilled to hear that Ramon made you feel cared for and well taken care of during your visit. Providing exceptional customer service is our top priority, and it's wonderful to know that Ramon helped make your experience a positive one. We truly appreciate your trust in Reliable Nissan and look forward to continuing to assist you with all your vehicle service needs. See you next time! 🚗😊