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Start your review of Randall Warner.
Randall Warner
Randall Warner at Heritage Mazda Catonsville
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Randall Warner

Service & Parts Manager

Heritage Mazda Catonsville

6616 Baltimore National Pike
Baltimore, MD 21228

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Industry Experience

16 yrs, 9 mos

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3 Reviews of Randall Warner

January 11, 2019

Dealership Rating
Employee Rating

"The best adviser "

- Peawiddle

Ray and Randy are always very professional, honest, and fair. I have two vehicles that I service here and I wouldn't take them anywhere else! Their prices are competitive and I trust their technicians.

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Recommend Dealer
Yes

Other Employees Tagged: Ray Grewe

Jan 16, 2019

Heritage Mazda Catonsville responded

Thanks for your praise and kind comments about our team! We look forward to your next service visit! Take care!

August 27, 2018

Dealership Rating
Employee Rating

"Lazy and doesn't do his job"

- Angrycustomer

If you could give someone a 0 out of 5 stars, that is the rating I would give Randy. The Service department wrongfully charged me for an oil chance and I have been waiting for my refund check for about 4 months now. I basically had to harrass Randy and call non-stop for 2 or 3 days to get him to even talk to me. Then when I finally got him on the phone, he told me it was taken care of and the refund check would take about 7-10 days to get to me. That was almost 3 weeks ago. This guy is not only a liar, but he is clearly super lazy and really needs to get fired.

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Recommend Dealer
No

July 25, 2018

Dealership Rating
Employee Rating

"Very professional and helpful."

- Pitchfork18

Would recommend the Mazda Service in Catonsville to everyone. The Staff (Ray Grewe) are very professional and helpful. Since 2014, I've always had great customer service, and won't go anywhere else for all my Mazda Service needs.

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Recommend Dealer
Yes

Other Employees Tagged: Ray Grewe

Jul 27, 2018

Heritage Mazda Catonsville responded

Thanks for your positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

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