"The best adviser "
Ray and Randy are always very professional, honest, and fair. I have two vehicles that I service here and I wouldn't take them anywhere else! Their prices are competitive and I trust their technicians.
"Lazy and doesn't do his job"
If you could give someone a 0 out of 5 stars, that is the rating I would give Randy. The Service department wrongfully charged me for an oil chance and I have been waiting for my refund check for about 4 months now. I basically had to harrass Randy and call non-stop for 2 or 3 days to get him to even talk to me. Then when I finally got him on the phone, he told me it was taken care of and the refund check would take about 7-10 days to get to me. That was almost 3 weeks ago. This guy is not only a liar, but he is clearly super lazy and really needs to get fired.
"Very professional and helpful."
Would recommend the Mazda Service in Catonsville to everyone. The Staff (Ray Grewe) are very professional and helpful. Since 2014, I've always had great customer service, and won't go anywhere else for all my Mazda Service needs.