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Randy Dowling
Randy Dowling at Bryan College Station Toyota

Randy Dowling

Service Director

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Randy Dowling

March 02, 2026

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Employee Rating

Toyota is a wonderful dealership. I’ve been buying vehicles from them for a very long time time. More

by ROBINBEDDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Mar 02, 2026

Bryan College Station Toyota responded

Your longtime loyalty means a lot to us. Manny and our team appreciate your trust and look forward to assisting you again with any Toyota needs. Thank you for sticking with us.

January 09, 2026

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Employee Rating

Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Heather Beran, Dustin Holifield, Russell Karli

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Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

January 05, 2026

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Employee Rating

We've been a customer of this dealer for 25 plus years, both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently h More

by krosprim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tomas Sandoval, Bobby Hall, Giancarlo Vitela

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Jan 27, 2026

Bryan College Station Toyota responded

Wow—thank you for sharing such a detailed experience! We’re thrilled to hear Bobby, Giancarlo, and Tomas made both your service and sales visits smooth and seamless. It means so much that you’ve trusted us for 25+ years, and we’re grateful to continue providing the “white-glove” service you expect. We look forward to taking care of you and your Toyotas for many years to come!

December 22, 2025

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Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Heather Beran, Dustin Holifield, Russell Karli

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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

November 05, 2025

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Employee Rating

Easy , quick , and responsive service. Love this Service Department ! I will be.back for maintenance More

by rusty.chandler75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory, Tony Rogers

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Nov 06, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you found the service easy, quick, and responsive. We look forward to assisting you with future maintenance. Customer Relations Manager customerservice@purdygroupusa.com

September 08, 2025

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Employee Rating

Got my car all fixed thank you. Had it tinted and they fixed my undershield More

by RUSSKARLI86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Tony Rogers, Manny Lopez, Heather Beran, Russell Karli

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Sep 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad we could get your car fixed and take care of the tint and undershield. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

Dealership Rating
Employee Rating

Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Bobby Hall

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Jun 30, 2025

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Employee Rating

Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Heather Beran, Dustin Holifield, Russell Karli

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May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

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Employee Rating

59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Dustin Holifield

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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

March 29, 2025

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Employee Rating

Always providing reminders for service and reasonable costs. Quality services and done in expected time. More

by scooke5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Apr 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that our reminders, reasonable costs, and quality service have met your expectations. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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