Randy Dowling
Randy Dowling at Bryan College Station Toyota

Randy Dowling

Service Director

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Randy Dowling

November 05, 2025

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Employee Rating

Easy , quick , and responsive service. Love this Service Department ! I will be.back for maintenance More

by rusty.chandler75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory, Tony Rogers

Nov 06, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you found the service easy, quick, and responsive. We look forward to assisting you with future maintenance. Customer Relations Manager customerservice@purdygroupusa.com

September 08, 2025

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Got my car all fixed thank you. Had it tinted and they fixed my undershield More

by RUSSKARLI86
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad we could get your car fixed and take care of the tint and undershield. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

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Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
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Recommend Dealer
Yes
Jun 30, 2025

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
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Recommend Dealer
Yes
May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

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59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
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Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Dustin Holifield

Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

March 29, 2025

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Always providing reminders for service and reasonable costs. Quality services and done in expected time. More

by scooke5
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Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

Apr 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that our reminders, reasonable costs, and quality service have met your expectations. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

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Employee Rating

Don’t follow through. Part of your service staff answers “not my job to help you”. Sad More

by rgriggs0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bobby Hall, Russell Karli

Mar 10, 2025

Bryan College Station Toyota responded

We’re sorry to hear about your experience. That’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would like to discuss it further if you’re open to it. Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
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Recommend Dealer
Yes
Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 24, 2024

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Employee Rating

In and out in good time. Nice folks. Time for service was very good. Fifteen words. More

by txvikar
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

Bryan College Station Toyota responded

Thank you for your positive review! We're thrilled to have you as a customer and appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

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