Randy Harp | Page 8

Everyone at this dealership was more than polite and helpful. Robert was very knowledgeable on our first visit when we were just looking. Upon my husband calling to see if they could find the color in helpful. Robert was very knowledgeable on our first visit when we were just looking. Upon my husband calling to see if they could find the color in the Yukon we wanted, Robert responded within the hour with a vehicle found. Andre and Robert were able to work some magic with numbers to get us in the vehicle we wanted at the price we wanted. And without all the haggling that everyone hates to deal with at a car dealership. The rest of the staff was amazing while we were there as well. Suzanne let our daughter visit with her while we were going through all the paperwork and gave her colors, coloring book, and stickers to play with while she waited. All of which helped pass the time. By far the best car buying experience my husband and I have had. More

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The sales and finance teams did everyting they could to get me into a new vehicle. Randy, Andre, Lawrence, Rede, and Suzanne were all involved. Each one treated us very well. get me into a new vehicle. Randy, Andre, Lawrence, Rede, and Suzanne were all involved. Each one treated us very well. More

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Our experience at Ewing Buick was very good. Randy was knowledgeable, attentive and very service-oriented. He spent almost 6 hours with us and never once looked at his watch or made us feel that we were knowledgeable, attentive and very service-oriented. He spent almost 6 hours with us and never once looked at his watch or made us feel that we were monopolizing his time. We actually had decided on buying a Ford Escape prior to coming over to Ewing Buick, but we really liked the Buick Enclave and we ended up changing our minds. Randy worked with us to find as many rebates as possible to help us afford the car and he was very patient throughout this process. So far our experience with Ewing Buick has been very good. More

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Randy Harp was very professional, and was a pleasure to work with. The Service Department was courteous and willing to go the extra mile to satisify this customer. Randy Harp should be rewarded for his o work with. The Service Department was courteous and willing to go the extra mile to satisify this customer. Randy Harp should be rewarded for his outstanding and friendly customer attitude. Ewing was a new experience in buying a new car. Ewing Buick GMC is number one in my book and plan to return in the future. More

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Randy was extremely helpful and very knowledgeable about the vehicle. I will buy another vehicle from Ewing!Everything from trade in to delivery was fantastic! the vehicle. I will buy another vehicle from Ewing!Everything from trade in to delivery was fantastic! More

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I was looking for a new car and returned to Ewing Buick because my husband had received excellent service when he bought a car there several years ago. Randy Harp was my sales person. I had never bought a because my husband had received excellent service when he bought a car there several years ago. Randy Harp was my sales person. I had never bought a vehicle by myself before and I soon felt comfortable with him and realized I could trust his experience and knowledge. Randy was very patient with me as a first time buyer, answering all my questions and explaining procedures so I could understand. I am convinced I now have exactly the right car for me and appreciate the work of all of Ewing Buick's employees in helping me to purchase it. Everyone I met greeted me and asked if they could help. There was a positive and friendly atmosphere in the entire facility. I will certainly recommend this dealership to all my friends. More

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Outstanding sales and service group of individuals. They pride themselves on customer service and customer retention before, during, and after the sales process. What more can you ask to make purchasing a n pride themselves on customer service and customer retention before, during, and after the sales process. What more can you ask to make purchasing a new car a very pleasant experience. And by the way, they are all very knowledge and their demeanor made you feel a part of their own family, not a number on the sales wall. I am going to recommend this Dealership/Ewing Buick to everyone I know and have my friends enjoy the same experience my wife and I had. Thank you! More

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Randy Harp was attentive at every step of the process and made buying a car easy. He was courteous, knowledgable, and efficient. He returns calls immediately even the accidental "pocket" made calls. I plan t made buying a car easy. He was courteous, knowledgable, and efficient. He returns calls immediately even the accidental "pocket" made calls. I plan to buy my next car early next year from Ewing Buick. Randy and his team have earned my future business. More

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I purchased a new 2011 Buick Lacrosse from Ewing. I worked mainly with Robert Turlington but also worked with Suzanne Koerwer on one visit when Robert was out of the office. I had been doing research worked mainly with Robert Turlington but also worked with Suzanne Koerwer on one visit when Robert was out of the office. I had been doing research and looking for about 6 months before my purchase. When I narrowed down my selection to a Lacrosse I emailed five area dealers requesting a quote. Ewing Buick was the first to respond. I set up an appointment to speak with Robert Turlington. I had been very specific about what I was looking for in my email to the five dealers. I knew from looking on Ewing's website that they did not have the car with the equipment I desired in stock. With the 2011 out of production, I knew I could not order it from the factory. I did know that two existed in the area in other dealer’s stock. One was a demo. Robert showed me what they had in stock. When I told him I really wanted a car with different options and color then what Ewing had in stock he suggested we go back to his office to see if he could locate one in the area. He found one at a dealership about 30 miles away and stated that it was a dealership that was easy to work with on doing dealer transfers. I told him that was the type of vehicle I was looking to purchase. I told him I wanted some time to think it over and there was no pressure from Robert to sign an agreement to purchase the car that day. I waited until the next afternoon to return to say I wanted to purchase the car. Robert was courteous, friendly and pleasant to work with during the entire process. Suzanne was easy and friendly to work with when I dropped by without an appointment to initiate the dealer transfer process. Suzanne called Robert, who was out delivering a vehicle to another of his customers, to ask if it was OK for her to assist me. Robert and Suzanne (along with another salesman named Randy) seem to work well with each other and help each other out to ensure customers are helped without having to make a return trip to the dealership. Ewing did the dealer transfer and had the car on their lot the next afternoon. The car did not have tinted windows, which was one of the items I wanted. Ewing had the tinting done before I took ownership of the vehicle. There was no heavy pressure during the financing process to purchase anything like extended warranties or such. Robert took time to explain the features of the Lacrosse to me. He also setup my Bluetooth phone connection with my cell phone. Suzanne even helped with removing the fingerprints from the window tinting process. There seems to be a very cooperative spirit within the sales group at Ewing Buick rather than a “cut-throat” attitude that seems to prevail at most dealerships amongst the sales staff. A nice added bonus is the Ewing Edge-added service agreements for free oil changes, car washes, and service assistance for the next THREE years. Overall, I would rate my experience at Ewing Buick as being very satisfying and recommend others to do business with Robert Turlington and Ewing Buick as well. More

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Randy Harp was very patient with my husband and I buying my first brand new 2011 GMC Acadia SLT. He explained all of the details on the pricing and rebates once, twice...oh maybe three times or more. Best c my first brand new 2011 GMC Acadia SLT. He explained all of the details on the pricing and rebates once, twice...oh maybe three times or more. Best customer service I have ever recieved when buying a vehicle. We were treated like family. Thank you for the great car buying experience. I am 110% satisfied with my Acadia, the price and the financing! Sondra Cassady More

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