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Randy Maggio
Randy Maggio at Spitzer Kia Cleveland

Randy Maggio

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

3.4
5 Reviews
3.4

5 Reviews

Write a Review

5 Reviews of Randy Maggio

October 23, 2025

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Employee Rating

Every time I have been to this dealership I have been helped right away each time. I went in for a service and they were done at the exact time they said, 3 people came to check on me offering me water o More

by Meeray554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell

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Oct 23, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2025

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I was really happy with the service I received from kia they got me in and out, good job!!!! More

by tonig860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 17, 2025

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Employee Rating

I sent in a perfectly good car and got back complaints about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all More

by Margej48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Zabell, Freddy Mansour, Stephen Donat, Jim Foose, Rachel Lewis

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Oct 21, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience, Marge, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 10, 2025

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Employee Rating

From start to finish the employees were very friendly and courteous, and I appreciate that as I also work in the customer service industry. More

by REX.HOUSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 01, 2025

Dealership Rating
Employee Rating

This is the second time I’ve had the car in for an electric issue since I bought it less than a month ago you’ve had it 21 days and you called me to pick it up that the car is ready. However, when I w More

by PTP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Zabell, Andrew Mansour

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