Randy Maggio
Randy Maggio at Spitzer Kia Cleveland

Randy Maggio

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.5
18 Reviews
4.5

18 Reviews

Write a Review

18 Reviews of Randy Maggio

March 06, 2026

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Employee Rating

I it off came bame had my car in 10 minutes, they did a great job, I have been going them at least 20 years More

by smadler
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 06, 2026

Spitzer Kia Cleveland responded

It’s fantastic to hear that our team, including Randy, had your Kia Seltos ready in just 10 minutes and did a great job. Thank you for trusting us for the past 20 years.

February 14, 2026

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Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

December 13, 2025

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In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Belinda Frost , Kimberly Clay-Carrillo

Dec 13, 2025

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2025

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They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2025

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George was great! Made my experience easy, stress free, and made me feel confident about my purchase! Highly recommend! More

by Brooke
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Recommend Dealer
Yes
Dec 09, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2025

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Always very friendly. In and out in the time quoted every time. Always explain what has been done More

by Terrence
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost, Richard Watkins

Dec 06, 2025

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2025

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Great service and fast service really nice staff good pricing fair cleaned my car as well More

by Brittbgill
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Spitzer Kia Cleveland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Kia Cleveland, we look forward to having you as a valued customer for many years to come!

November 22, 2025

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Once I purchase my car he was very rude to me telling me he did me a favor WOW I helped him get a commission More

by tanyaross1010
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Belinda Frost, Richard Watkins , Janet May

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 20, 2025

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Employee Rating

Very pleased the service received. Randy was very nice to work with. Will return next time More

by Vickie6778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 31, 2025

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Employee Rating

Work done was fine but communication from the contact person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg More

by FBUDZIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost

Nov 02, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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