Randy Mohrbach | Page 12
Parts and Service Director
Sutton Ford
21315 Central Avenue
Matteson, IL 60443
305 Reviews
Write a Review305 Reviews of Randy Mohrbach
March 04, 2022
Great service and did an excellent job with my car and the wash was amazing! I went there to change a back like and it looks good as new as well as the windshield wipers! the wash was amazing! I went there to change a back like and it looks good as new as well as the windshield wipers! More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
February 23, 2022
The first guy that I encountered Brian had a beautiful smile and was very friendly. He got me taken care of right away and arranges my ride home. When he called to tell me my car was ready he realizes s smile and was very friendly. He got me taken care of right away and arranges my ride home. When he called to tell me my car was ready he realizes something needed to be done and had the car pulled back in to correct it. Both shuttle drivers were very pleasant and it was like driving with friends. Jillian is always nice. The cashier seemed irritated but the manager, Randy I believe his name was, stepped out and was just as pleasant as everyone else and blessed my soul. It was a great experience all around. More
Other Employees Tagged: Jillian Stanford , Brian
February 22, 2022
I Took my 2014 ford f150 to get the "works" performed it includes a oil change and a 24 multi point inspection. When I picked up my truck I looked at the inspection sheet and the mechanic wrote that mu brak includes a oil change and a 24 multi point inspection. When I picked up my truck I looked at the inspection sheet and the mechanic wrote that mu brakes were in great condition ( green) so I went home, but a couple of days later I was hearing a grinding noise coming from the rear of my truck. I took my back tire off and noticed that my brakes were so bad that my rotors need to be replaced as well. I called Randy and Jaime the next day an lefted a message. Randy called back an said he'll call me back the next day when Jaime come back to work. It's been 3 weeks now I haven't heard from neither Randy nor Jaime! I will never ever buy or take my vehicle back to Sutton Ford you all I treated me wrong for so many incidents and now this is it. Management is worse than the Mechanics. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Jillian Stanford
February 16, 2022
Knowledgeable professional excellent and genuine customer service. The dealership is clean and what they don't know they will find out!! service. The dealership is clean and what they don't know they will find out!! More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , Jessica 20stars!!
February 11, 2022
My Sutton representative Miss Melissa was outstanding and customer service. She kept me informed between the dealership an my warranty company. Also Eric, and Kree excellent customer service as well. customer service. She kept me informed between the dealership an my warranty company. Also Eric, and Kree excellent customer service as well. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
February 11, 2022
Very good customer service. I felt like got the best deal possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future More
Other Employees Tagged: Nate Sutton, Lester Parker, Brittani Ashley Culpepper, Mike Semik, Cree Lyons, Jamie Vasquez, Karen Ford, Eric Eric, Melissa melissa, Jillian Stanford , Marcus Anthony, LaToyta McDonald, Michael Miller, matt monix, Anita Sutton, chuck Yzaguirre, Abe Ascencio
February 09, 2022
Good service and a timely manner I would recomend my friends do business Sutton ford friends do business Sutton ford More
Other Employees Tagged: Nate Sutton, Mike Semik, Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , LaToyta McDonald
February 09, 2022
Very nice people to deal with very precise there was no indecisions no indecisions everything was done well indecisions no indecisions everything was done well More
Other Employees Tagged: Cree Lyons, Eric Eric, Melissa melissa
February 07, 2022
They Service is good but the repair is not so good you have to go behind And make sure everything is put back the way they found it have to go behind And make sure everything is put back the way they found it More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford