Raul Ayala | Page 15

Torn leather seat JR Rodriguez is one of the many reasons I continue to return to Walter’s Mercedes Riverside. The seat was not only repaired, but replaced. Because I JR Rodriguez is one of the many reasons I continue to return to Walter’s Mercedes Riverside. The seat was not only repaired, but replaced. Because I had an event to attend, JR waved the 100 mile limit on the courtesy car. I also received a follow up message from Andrew Wagner and his assistant Raul. More

Report | Print

First Class Experience Mr.Wagner and Mr. Ayala once again exceeded my expectations when it came to my overall buying experience. Mr. Wagner was patient throughout the proces Mr.Wagner and Mr. Ayala once again exceeded my expectations when it came to my overall buying experience. Mr. Wagner was patient throughout the process while answering all my questions. From beginning to end of the buying experience, Mr. Wagner and his team made absolutely sure that it was all about my direct needs. Mr. Ayala went above and beyond when he personally delivered my vehicle to my home. Mr. Ayala then took the time to explain even little feature about the vehicle while setting up all systems for my wife. Thank You Walter's Mercedes Family. This is why you all have been my #1 Mercedes Dealership of choice for over 10 years. More

Report | Print

Andrew Wagner was extremely professional, knowledgeable and helpful in working with him. We exceeded my expectations in terms of service! He was able to find me a was extremely professional, knowledgeable and helpful in working with him. We exceeded my expectations in terms of service! He was able to find me a car that met my budget. I would highly recommend Andrew to all my friends and family! More

Report | Print

Great experience Leased my last GLE 350 from Andrew Wagner 3 years ago and was very happy with his professionalism and knowledge of the vehicle. I felt the price point Leased my last GLE 350 from Andrew Wagner 3 years ago and was very happy with his professionalism and knowledge of the vehicle. I felt the price point was excellent as well and he was very helpful before and after the purchase. When I needed a new vehicle he was my first and only call. His assistant Raul was excellent as well. I will continue to recommend them to my friends. More

Report | Print

Great deal! I inquired about a car I saw online with them and I got a very quick response from Andrew Wagner and then his partner Raul Ayala. I knew what car I wa I inquired about a car I saw online with them and I got a very quick response from Andrew Wagner and then his partner Raul Ayala. I knew what car I wanted and was looking for the best deal. Andrew made the process simple and quick. I walked away with a great car with a good deal. Super happy with the process. Looking forward to buying all our cars here. More

Report | Print

Quality experience The help and the customer service I received was the best I have never encountered When I walk in the Mercedes Benz Dealer. I definitely recomme The help and the customer service I received was the best I have never encountered When I walk in the Mercedes Benz Dealer. I definitely recommend purchasing a car there. More

Report | Print

Second Contact required Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being p Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being presented.Vibration issue was addressed and the second sales representative corrected the issues with the pricing. More

Report | Print

No nonsense I came in expecting the usual run around. What I got instead was a no nonsense professional experience. Andrew Wagner and his associate Raul Ayala wer I came in expecting the usual run around. What I got instead was a no nonsense professional experience. Andrew Wagner and his associate Raul Ayala were thorough and efficient. They did pretty much everything they said they would do. They even followed up with me after the sale. Little things that I truly appreciate. In addition, the finance guy, Andy Towns was just as good as the other two guys. An overall positive experience. I wouldn’t hesitate to recommend them to all my friends and family. More

Report | Print

Great customer service and honest. Andrew and Raul were exceptional. No price haggling. Straight to the price. Easy approval. I am switching from Santa Monica ( Simonson) Mercedes to Wa Andrew and Raul were exceptional. No price haggling. Straight to the price. Easy approval. I am switching from Santa Monica ( Simonson) Mercedes to Walter's in Riverside, CA. More

Report | Print

Purchase of a new Mercedes Benz Service was great from the beginning. Even though the dealership didn’t have the car I wanted initially, both Raul Ayala and Andrew Wagner were able Service was great from the beginning. Even though the dealership didn’t have the car I wanted initially, both Raul Ayala and Andrew Wagner were able to locate it and have it delivered within a timely manner. Both ensured that I was kept up to date on the status. In addition, all questions were answered and a thorough overview of the car was given. Their knowledge should be commended. Julio Guerrero was also great and eased my nervousness during the financing process. I love my first Mercedes and look forward to doing business in the future. More

Report | Print