"I like to share my car purchase. I contacted ray to look..."
I like to share my car purchase. I contacted ray to look at the car dealership (Toyota Venza. 2012.). Ray was very professional and nice. He had my car detailed, we talked finance. He was very helpful with my bad credit. The car price was very fair. I bought my car that day. Thank you Ray and infinity.
"Ray was so helpful!! Great experience, replaced..."
Ray was so helpful!! Great experience, replaced windshield for me, drove the truck to my house for a special delivery. Overall, great guy, and professional.
"Ray was very helpful and a pleasure to work with. He even..."
Ray was very helpful and a pleasure to work with. He even drove home with us so we didn’t have to return our loaner car! Now that’s service! We would 100% recommend Ray.
"Ray was awesome! Very helpful friendly and welcoming!..."
Ray was awesome! Very helpful friendly and welcoming! Made the entire purchase easy and stress free! Did not feel any pressure during the car buying purchase with him, it was like shopping with a friend. Highly recommend!
"My experience working with Ray was one I can’t say enough..."
My experience working with Ray was one I can’t say enough about. I thought I was out of luck on being able to get a vehicle, but Ray continued working my deal until he found a solution and I ended up leaving with the car & payments I wanted. He went above & beyond what any salesman is even expected to do & I am forever grateful to him for not giving up on my deal! I would recommend him to family, friends and anyone in the market for a new or used vehicle! He is very personable, caring and his customer service is remarkable. Thank you Ray!!!!
"Wow! Super happy with my purchase. Ray was very kind,..."
Wow! Super happy with my purchase. Ray was very kind, very conscientious, very fast and made sure to find a deal that worked for me.
"It’s been years since I’ve visited a dealership due to..."
It’s been years since I’ve visited a dealership due to bad memories of previous experiences. You made it so easy to purchase my vehicle! From the sales staff to the finance department I was assisted every step of the way.
"Excellent service and response time"
- K. Howard
I ended up not buying, but Ray Martin left a strong enough impression that I decided to write a review anyway. Ray's attention to detail, concern for the customer, and more than anything, just being a straight shooter was greatly appreciated. He took the time to answer my emails even when he was away from the office. He made sure to give progress reports about the car I was considering. He took a number of thorough pictures and videos of the car to ensure that I would know exactly what I would be getting. All in a timely, no-BS manner. Ray's thoughtfulness toward the customer and level of service really went above and beyond my expectations. Thank you, sir.
"Turned in my Q50 and leased a new QX50"
We worked with Esther Shamouel on this transaction, and she was just awesome. We worked it out on the phone in 15-20 minutes, and she got back to me within an hour with an incredible deal on a 2020 QX50, my fifth Infinity. She sent us the forms, we filled them out and she delivered the QX50 to our home in Woodland the next day, went over the QX50 with us in detail, and drove off in the 2017 Q50! Incredible car buying experience in the COVID era! Esther was totally professional and knowledgeable, and the best salesperson I have worked with over the course of my 5 leased Infinities. I can't say enough about how great Esther was to work with and how incredibly efficient she was.
"Ray was great, no pressure. Pleasure to work with. We had..."
Ray was great, no pressure. Pleasure to work with. We had been preapproved so The contract & paper work went quick and smooth. Will definitely work with them again.