The service team is very helpful.
The video always works well to explain what's going on with my car. Thanks.
The video always works well to explain what's going on with my car. Thanks.
More
by dilipmerai3
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Sport Mazda North responded
We’re glad the video updates gave you a clear view of your Mazda3 repairs and that our service team was helpful. Ray and everyone here thank you for sharing your experience.
Fast service and friendly service advisor.
I really love the video inspections Sport Mazda North provides prior to service recommendations.
I really love the video inspections Sport Mazda North provides prior to service recommendations.
More
by lisamjacobsen1
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Sport Mazda North responded
Thank you for highlighting the swift service and the attention from our advisor. We’re glad the video inspections helped you understand the recommended work. We look forward to supporting your Mazda CX-5 on its next visit.
Great staff and service from this dealer, been doing
business with them since 2015 and I drive out of my way to use them for their thorough service.
business with them since 2015 and I drive out of my way to use them for their thorough service.
More
by tfortier77
Apr 20, 2026 -
Sport Mazda North responded
It’s wonderful to hear that our team’s attention to detail has kept you coming back since 2015. We appreciate you choosing us for your Mazda CX-90 service and look forward to assisting with its upkeep down the road.
Noah was.
Very knowledgeable and took the time to explain what was going on with my car. He downloaded the Mazda app to my phone so I can obtain coupons and pr
Very knowledgeable and took the time to explain what was going on with my car. He downloaded the Mazda app to my phone so I can obtain coupons and promotions that are available. He also assisted me with warranty information. He is the best service advisor ever.
More
by VIOLETLORI
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2026 -
Sport Mazda North responded
Thank you for the 5-star rating; we’re glad our service advisor took the time to explain your Mazda’s condition, set up the Mazda app on your phone, and review warranty details with you. We look forward to helping with anything you need in the future.
Ray the service advisor was very pleasant to work with.
Deserves to be promoted if we're being honest. Was in three times in the last two months for an electrical issue and he was great. The car washes are
Deserves to be promoted if we're being honest. Was in three times in the last two months for an electrical issue and he was great. The car washes are always nice too, car looks and drives good after leaving this dealership.
More
by Tyreik
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tyler Erhardt
, Every gentleman out in the service lane putting in mats and such things.
Apr 19, 2026 -
Sport Mazda North responded
Thank you for sharing your experience with Ray on your Mazda6 visits. We’re glad he could resolve the electrical issue and that the post-service car wash keeps your vehicle looking and performing well. We hope to assist you again whenever you need us.
first time purchased mazda
sell rep and service
department are very nice people. highly recommand
department are very nice people. highly recommand
More
by JEWVQ
Verified Customer
Verified Customer
Apr 18, 2026 -
Sport Mazda North responded
We’re glad your first Mazda purchase and CX-5 service experience were positive. It’s great to hear our sales and service teams provided friendly support. Thank you for recommending us.
I had a blown tire that morning I called mazda on my
break ask if they had the tire for my Mazda cx30 they did, I had a appointment that afternoon, they took very good care of Me and my car.
break ask if they had the tire for my Mazda cx30 they did, I had a appointment that afternoon, they took very good care of Me and my car.
More
by BIGBOOBOO20
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ray
Apr 14, 2026 -
Sport Mazda North responded
We’re glad we had the right tire for your Mazda CX-30 and could fit you in that afternoon. Thank you for trusting us with your car, and we’re happy our team got you back on the road promptly.
Tyler was upfront and kept me informed on issues and
fixes. Car was ready on time. Dealer provided transportation to/from work which is a plus.
fixes. Car was ready on time. Dealer provided transportation to/from work which is a plus.
More
by AARELLANO262
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Sport Mazda North responded
It’s great to hear that Tyler kept you informed and had your Mazda CX-5 ready on time. We’re glad the shuttle service to and from work added extra convenience. Thanks for the five-star review, and we look forward to helping you again.
As usual my service appt went well.
Staff friendly, service done in timely manner, only necessary work done when advised of a few recommendations.
Staff friendly, service done in timely manner, only necessary work done when advised of a few recommendations.
More
by beasunny
Service Price Transparency
Apr 14, 2026 -
Sport Mazda North responded
It’s fantastic to hear your Mazda CX-5 service appointment with Ray and our team met expectations. We’re glad the work was completed promptly and that recommendations were explained so only the necessary items were addressed. Thank you for choosing us to care for your CX-5.
Horrible service department.
They don't call, they don't communicate, and they are unhelpful and not very polite. The person that checked me in was very nice, but my car sat ther
They don't call, they don't communicate, and they are unhelpful and not very polite. The person that checked me in was very nice, but my car sat there a full day longer than it had to because they claim they called the wrong number. Yet. I called them twice and left messages with my "busy" service person. Still unsure of who I was assigned as a service person to begin with. Also, while my number was completely wrong on the paperwork, my correct number was left with the receptionist twice and was one of the 3 on the paper. No one seemed concerned I hadn't come and picked up my car when it was ready. Or, for almost 24 hours after it was ready. As far as the technician that worked on my car and recorded my video, he was great, and the only reason this is not a 1 star review.
More
by GYPS0675
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Sport Mazda North responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.