Reggie Hammond | Page 42

Tires They told me I needed new tires and when I went to another tire store, they said they were fine. I would need some soon, but the dealership made it s They told me I needed new tires and when I went to another tire store, they said they were fine. I would need some soon, but the dealership made it sound like it was an emergency. More

by MICHELEMORGAN1 Verified Customer Verified Customer

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wonderful! Courteous, professional,Sales personnel treat the customer as though you were the only one there. They put you at ease if you ask questions about the Courteous, professional,Sales personnel treat the customer as though you were the only one there. They put you at ease if you ask questions about the auto . Very pleasant experience. I was treated with respect to say the least. I would recommend your dealership without a doubt, Lorraine Simmons More

by GABBY903 Verified Customer Verified Customer

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It was a Great! buying experience It was a great buying experience Reggie Hammond did and out outstanding job with his customer service to me as a new potential client thank you so muc It was a great buying experience Reggie Hammond did and out outstanding job with his customer service to me as a new potential client thank you so much. I love my car very much !!!!! Go see Reggie will try to work something out. More

by TRAVIS.WINBUSH Verified Customer Verified Customer

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They didn't take me seriously. On Monday, September 9, 2019 I called to get a price quote and dealer incentives on a new 2019/2020 NSX. The polite salesman said he would call me ba On Monday, September 9, 2019 I called to get a price quote and dealer incentives on a new 2019/2020 NSX. The polite salesman said he would call me back the next day. Three days later, still no call back. I went to the dealership and showed the salesperson my ample funds, enough to purchase a few NSX vehicles. I met with an extremely nice manager who treated me respectfully. After a brief discussion, the manager excused himself to "handle other business". I offered my phone number, but no call back occurred. In dismay, I left with my blank check and now 4 days later I'm no closer to ordering an NSX. I was ready, willing and able, but they never even tried to get my business. More

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Jackson Acura Is The Place To Goi The atmosphere and service was superb. I was warmly greeted by the receptionist, and Reggie, the salesman, was fantastic. I felt like he cared that The atmosphere and service was superb. I was warmly greeted by the receptionist, and Reggie, the salesman, was fantastic. I felt like he cared that I walked away with the right car, and he also took the time to show me how to operate my vehicle. Shelly in the Finance department was wonderful, and I also had the opportunity to meet the owner and general manager. Great Place! Happy Customer! More

by MELANIELSMITH Verified Customer Verified Customer

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Professional Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we li Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we live in South Carolina come to Atlanta often and have our car serviced by Jackson. While having car serviced ended up meeting with Reggie and buying a new 2020 MDX (also kept current one) Very pleasant and professional experience! More

by MDHAMMOND6 Verified Customer Verified Customer

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Good service They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came in. More

by MLYNNES69 Verified Customer Verified Customer

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The Impossible Deal Reggie Hammond sold me a car that I had not considered a possibility. I came in looking for a 2017MDX and left with a brand new 2019. He made the pr Reggie Hammond sold me a car that I had not considered a possibility. I came in looking for a 2017MDX and left with a brand new 2019. He made the process easy and stress free (well as stress free as car buying can be). My search is over! More

by GAJMARTIN35 Verified Customer Verified Customer

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Initial sales and first service When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. H When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. He was honestly the most delightful car salesman I’ve ever worked with. When I first had my service experience a couple weeks ago, Yvonne helped me. She was AMAZING and very communicative throughout my time there (and it was short! So great speedy service). All in all, I look forward to using Jackson Acura for all my future needs. More

by HALEY.CARSWELL Verified Customer Verified Customer

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Refused To Sell A Lemon to The Best Dad Ever - My Story So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on t So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on the window. I asked to take it for a ride, All appeared fine and I made an offer, they accept and complete the paperwork. By the time we get to finance paperwork, the banks are closed so I have to return the next day. Saturday morning, as a backup plan, I visit Delta Credit Union. I got pre-approved with awesome terms, 2.9 vs. 9.9, the best deal the dealership can get me, which were good considering the age of the car at 10 years old and Gwinnett Place Honda management told me a similar aged vehicle and price led to 13% financing for a guy with a 780 score. So I visit the dealership with financing secured ready to pickup the car. Dmitry, the general sales manager and Reggie Hammond, the rep, helped the entire process. Dmitry informs me he cannot sell the car because it has an oil leak and the air condition is bad. Disappointed but also happy they refused to sell me a lemon, I asked if there was something else to consider. It was, but it was $4,000 beyond my original purchase plan. Dmitry discounted "significantly," enough to make it work for my daughter first car, a 2009 Honda Accord V6 EX-L package. A big step up from our original civic plans. My daughter finally was surprised and said it was exactly what she wanted. She is sooooooo happy, and I'm the best dad ever of course. Thanks so much Dmitry, Reggie and the team at Jackson Acura. I will be back one day when it's time for the next purchase. Thank you! Larry S. Johns Creek 9/3/19 More

by Larry S. Johns Creek Verified Customer Verified Customer

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