Dealership Experience
19 yrs, 10 mos
555 Reviews
Write a Review555 Reviews of Reggie Hammond
September 11, 2019
Jackson Acura Is The Place To Goi The atmosphere and service was superb. I was warmly greeted by the receptionist, and Reggie, the salesman, was fantastic. I felt like he cared that The atmosphere and service was superb. I was warmly greeted by the receptionist, and Reggie, the salesman, was fantastic. I felt like he cared that I walked away with the right car, and he also took the time to show me how to operate my vehicle. Shelly in the Finance department was wonderful, and I also had the opportunity to meet the owner and general manager. Great Place! Happy Customer! More
Other Employees Tagged: Kelly Oneill
September 09, 2019
Professional Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we li Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we live in South Carolina come to Atlanta often and have our car serviced by Jackson. While having car serviced ended up meeting with Reggie and buying a new 2020 MDX (also kept current one) Very pleasant and professional experience! More
Other Employees Tagged: Pat Crossen, Kelly Oneill
September 06, 2019
Good service They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came in. More
Other Employees Tagged: Pat Crossen
September 05, 2019
The Impossible Deal Reggie Hammond sold me a car that I had not considered a possibility. I came in looking for a 2017MDX and left with a brand new 2019. He made the pr Reggie Hammond sold me a car that I had not considered a possibility. I came in looking for a 2017MDX and left with a brand new 2019. He made the process easy and stress free (well as stress free as car buying can be). My search is over! More
Other Employees Tagged: Kelly Oneill
September 04, 2019
Initial sales and first service When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. H When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. He was honestly the most delightful car salesman I’ve ever worked with. When I first had my service experience a couple weeks ago, Yvonne helped me. She was AMAZING and very communicative throughout my time there (and it was short! So great speedy service). All in all, I look forward to using Jackson Acura for all my future needs. More
Other Employees Tagged: Yvonne Russell
September 04, 2019
Refused To Sell A Lemon to The Best Dad Ever - My Story So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on t So I stop by on a Friday and discovered a 2008 Honda civic with 75K miles. It just landed as a trade in. So fresh, there wasn't a for sale label on the window. I asked to take it for a ride, All appeared fine and I made an offer, they accept and complete the paperwork. By the time we get to finance paperwork, the banks are closed so I have to return the next day. Saturday morning, as a backup plan, I visit Delta Credit Union. I got pre-approved with awesome terms, 2.9 vs. 9.9, the best deal the dealership can get me, which were good considering the age of the car at 10 years old and Gwinnett Place Honda management told me a similar aged vehicle and price led to 13% financing for a guy with a 780 score. So I visit the dealership with financing secured ready to pickup the car. Dmitry, the general sales manager and Reggie Hammond, the rep, helped the entire process. Dmitry informs me he cannot sell the car because it has an oil leak and the air condition is bad. Disappointed but also happy they refused to sell me a lemon, I asked if there was something else to consider. It was, but it was $4,000 beyond my original purchase plan. Dmitry discounted "significantly," enough to make it work for my daughter first car, a 2009 Honda Accord V6 EX-L package. A big step up from our original civic plans. My daughter finally was surprised and said it was exactly what she wanted. She is sooooooo happy, and I'm the best dad ever of course. Thanks so much Dmitry, Reggie and the team at Jackson Acura. I will be back one day when it's time for the next purchase. Thank you! Larry S. Johns Creek 9/3/19 More
Other Employees Tagged: Dmitry Gumanov
September 03, 2019
Excellent customer service Service was great! Had the oil changed and had to have a tire replaced. It is always a good experience at Jackson Acura! Everyone is so friendly! Service was great! Had the oil changed and had to have a tire replaced. It is always a good experience at Jackson Acura! Everyone is so friendly! More
Other Employees Tagged: Yvonne Russell , Jimbol Jardin
September 02, 2019
The BEST experience! I had the privilege of working with Reggie. He was so kind and understanding of my goals to get into a new car. He made the transaction so seamless an I had the privilege of working with Reggie. He was so kind and understanding of my goals to get into a new car. He made the transaction so seamless and easy. He was very professional and extremely knowledgeable of the car as well as how the transaction should go. I wish there were more Reggies in the world to work with when you’re making I huge decision in your life such as getting a new car. He is a rockstar. Kelly was great as well. She was very professional and patient while explaining our warranty options as well as the pricing. Just a fantastic team, very professional, knowledgeable and patient. My entire transaction was done and basically 24 hours. It was so easy. I am very grateful for the team at Jackson Acura. You have my business for life. More
Other Employees Tagged: Kelly Oneill
August 31, 2019
Convenient courteous dependable I can always depend on Brittney at Hackson Acura for excellent customer service and convenient arrangement for my service. I feel like an appreciated I can always depend on Brittney at Hackson Acura for excellent customer service and convenient arrangement for my service. I feel like an appreciated client More
Other Employees Tagged: Joey Andrews , Brittiany Byas
August 23, 2019
Great service Reggie was very informative and great to work with. Did exactly what he said he would do. Very professional and knowledgeable about Acura and the comp Reggie was very informative and great to work with. Did exactly what he said he would do. Very professional and knowledgeable about Acura and the competition. More
Other Employees Tagged: Kelly Oneill

