Dealership Experience
19 yrs, 10 mos
555 Reviews
Write a Review555 Reviews of Reggie Hammond
October 22, 2019
I had a wonderful experience, Yvonne got me in and out. I have been coming to this dealership for 10 years now and the service always excellent. It is an hour from my house, I pass a lot of dealership that I have been coming to this dealership for 10 years now and the service always excellent. It is an hour from my house, I pass a lot of dealership that can service my vehicle I only trust this one. More
Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell
October 22, 2019
Service I have mixed reviews for each service associate. One of the associates was at one time literally yelling at me when I denied one of the service recomm I have mixed reviews for each service associate. One of the associates was at one time literally yelling at me when I denied one of the service recommendations at that time. I was totally unhappy with that. More
Other Employees Tagged: Nick Covino , Brittiany Byas, Pat Crossen
October 22, 2019
I came in for service and left with a new car! Jackson Acura has a great staff/customer service! I have originally been coming in for service, and Brittany has been great, she gets me in and out AS Jackson Acura has a great staff/customer service! I have originally been coming in for service, and Brittany has been great, she gets me in and out ASAP and she is super helpful EVERY time even though I didn’t buy my car there. I inquired about a new car with Reggie as I was waiting on service , and ended up going home in a new car. Reggie listened to what I wanted in a car AND in a payment. I went home in a new RDX😍. Reggie is also the only person that I have ever bought a car from that was just as nice and concerned about my issues even after the sale, he wants me to be happy! My usual experience is that once they sell you a car they don’t need you, that is not how I felt here, at any time! More
Other Employees Tagged: Brittiany Byas, Kelly Oneill, There was another lady that assisted Kelly, however I can’t remember her name ( I think it’s Danielle), her office is across from Kelly’s.
October 20, 2019
Wonderful service ! Reggie and Kelly were knowledgeable !!! I enjoyed talking with Reggie Hammond and he was knowledgeable and helpful !!! I made my decision to purchase my Acura and chose Jackson Acura becaus I enjoyed talking with Reggie Hammond and he was knowledgeable and helpful !!! I made my decision to purchase my Acura and chose Jackson Acura because of Reggie. I liked his attitude and personality. He was sincere and I felt he was really interested in what I wanted in a new car. He explained the process of buying my new car and I felt that he was as happy and excited as I was !!! He gave me a tour of the dealership and service area !!! Kelly was also wonderful to work with and I am really happy about decisions I made that day !!! Reggie and Kelly are a real asset with Jackson Acura. I will definitely recommend that my friends and family visit Jackson when shopping for a car !!! Thank you so much !!! More
Other Employees Tagged: Kelly Oneill
October 11, 2019
Traded i 2010 TL for new RDX Great dealership, I went back after 8 years of owning my Acura and the same person was still there. That says a lot about this company. Great service! Great dealership, I went back after 8 years of owning my Acura and the same person was still there. That says a lot about this company. Great service! More
Other Employees Tagged: Kelly Oneill
October 07, 2019
Outstanding sales and service. A most accommodating dealership - from the time we enter to the moment we leave. We’ve been a customer for 11 years, and 4 cars. Our daughter heard our rave reviews - dealership - from the time we enter to the moment we leave. We’ve been a customer for 11 years, and 4 cars. Our daughter heard our rave reviews - and purchased her new car from our sales executive. And...worked with our service representative until moving to Texas. More
Other Employees Tagged: Paul Silverman, Rodney Jones, Nick Covino
October 03, 2019
Tires They told me I needed new tires and when I went to another tire store, they said they were fine. I would need some soon, but the dealership made it s They told me I needed new tires and when I went to another tire store, they said they were fine. I would need some soon, but the dealership made it sound like it was an emergency. More
September 17, 2019
wonderful! Courteous, professional,Sales personnel treat the customer as though you were the only one there. They put you at ease if you ask questions about the Courteous, professional,Sales personnel treat the customer as though you were the only one there. They put you at ease if you ask questions about the auto . Very pleasant experience. I was treated with respect to say the least. I would recommend your dealership without a doubt, Lorraine Simmons More
Other Employees Tagged: Kelly Oneill
September 16, 2019
It was a Great! buying experience It was a great buying experience Reggie Hammond did and out outstanding job with his customer service to me as a new potential client thank you so muc It was a great buying experience Reggie Hammond did and out outstanding job with his customer service to me as a new potential client thank you so much. I love my car very much !!!!! Go see Reggie will try to work something out. More
Other Employees Tagged: Kelly Oneill
September 12, 2019
They didn't take me seriously. On Monday, September 9, 2019 I called to get a price quote and dealer incentives on a new 2019/2020 NSX. The polite salesman said he would call me ba On Monday, September 9, 2019 I called to get a price quote and dealer incentives on a new 2019/2020 NSX. The polite salesman said he would call me back the next day. Three days later, still no call back. I went to the dealership and showed the salesperson my ample funds, enough to purchase a few NSX vehicles. I met with an extremely nice manager who treated me respectfully. After a brief discussion, the manager excused himself to "handle other business". I offered my phone number, but no call back occurred. In dismay, I left with my blank check and now 4 days later I'm no closer to ordering an NSX. I was ready, willing and able, but they never even tried to get my business. More
Other Employees Tagged: Michael Cunningham

