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Reza Nejad
Reza Nejad | Page 6
Service Advisor
Mercedes-Benz of Temecula
40910 Temecula Center Drive
Temecula, CA 92591
122 Reviews
122 Reviews of Reza Nejad
February 19, 2020
The Temecula Mercedes Benz dealership provided great customer service and made my experience less complicated than I expected.This was a friendly fast car maintenance experience. Thank you. customer service and made my experience less complicated than I expected.This was a friendly fast car maintenance experience. Thank you. More
by djmagic29
Verified Customer
February 19, 2020
Excellent service and the staff at this dealership feel like family. I guess it helps that I have been a loyal customer since they opened. I highly recommend this dealership! like family. I guess it helps that I have been a loyal customer since they opened. I highly recommend this dealership! More
by Victoria
Other Employees Tagged: Rami Jaouhari, Chris Lanza, Sandra Rabie
February 18, 2020
Great service from Reza meeting me to collecting the newly washed car, even replaced the screws on the rear number plate which had come loose before. Significant improvement from our last service newly washed car, even replaced the screws on the rear number plate which had come loose before. Significant improvement from our last service More
by Big al
Other Employees Tagged: Emily Windbigler , The young lady in the coffee shop , excellent
February 17, 2020
I expected more from Mercedes. This is my first Mercedes. I bought my 2016 E400 Cabriolet used, but within warranty. I've been to Temecula Mercedes twice for service now. On both o This is my first Mercedes. I bought my 2016 E400 Cabriolet used, but within warranty. I've been to Temecula Mercedes twice for service now. On both occasions, the computers weren't working and I had to provide information numerous times, taking an hour just to get checked in. The first time, I never saw my assigned service adviser and the attendant at the front counter tried her best to help me. The second visit was because the first visit didn't fully resolve my parking brake problem, where the emergency brake pedal wouldn't fully release. Mercedes replaced it twice. Both visits took multiple days, seemingly due to being consistently overbooked. The loaner car program was easy enough and my second adviser, Liz, was attentive but couldn't direct me to any extended service program or connect me with anyone to answer my questions. My overall service experience was inferior to the local Chevy dealer who I've bought 3 previous cars from. I thought Mercedes would be much better, an upgrade in quality and service. I love my car. I don't love my local Mercedes service department. More
by Kk0803
Other Employees Tagged: Elizabeth Celiceo , Ron Alsobrooks, Whittany Robinson
February 07, 2020
Always so kind and quick. I thank Reza for his wisdom on the necessities only of our Car. I also thank Ron in his assistance of our free loaner needed every time. the necessities only of our Car. I also thank Ron in his assistance of our free loaner needed every time. More
by castellonclan
Other Employees Tagged: Ron Alsobrooks
February 07, 2020
They seem to care about the customers My wife is happy They seem to care about the customers My wife is happy with the service, prices are too high , that’s what you get with a Mercedes They seem to care about the customers My wife is happy with the service, prices are too high , that’s what you get with a Mercedes More
by RITA132010
January 29, 2020
Unprofessional and Bad Service When I picked up my new Sprinter Van, one part was missing. When I went in for the service to put in the missing part, I had to wait over 30 minutes When I picked up my new Sprinter Van, one part was missing. When I went in for the service to put in the missing part, I had to wait over 30 minutes to talk to the service adviser. When I got to the dealer, I noticed the paint was so faded and peeled off on the cover for mirror. The service adviser won't replace this part for me, keep on telling me they will detail it and see what happens, and the part they suppose to install, was the wrong part. Two hours at the dealer, nothing got done. One of the worst experience in the last 40 years of at a dealership. More
by macroinc
Other Employees Tagged: Omar Sahar
January 28, 2020
This was my first experience at Temecula, and I must say it was wonderful. Everyone was very pleasant, and my Service Advisor Sam. Was awesome. say it was wonderful. Everyone was very pleasant, and my Service Advisor Sam. Was awesome. More
by MJDORSEY1
Other Employees Tagged: Samuel Lafoca
January 24, 2020
I was a little disappointed that my car needed an air filter and if someone would’ve called and let me know I probably would’ve had them go ahead and do it with the service but now I have to take it some filter and if someone would’ve called and let me know I probably would’ve had them go ahead and do it with the service but now I have to take it somewhere else and have it done. Other than that my service was fine. More
by FREEMANS6
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