Rhonda Cook | Page 29

"Caring & Helpful Employees"! From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with great confidence, solved my problem and assured me it was nothing that I personally did to my car. Thank you Rhonda! More

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Sales My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota to everyone. More

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Excellent experience . We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite. We both feel that Mr. Ezzell went above and beyond to make our experience a pleasant one, and to meet our needs. More

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efficient, professional & friendly The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The wai The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The waiting room was pleasant and the cashier handled outprocessing quickly More

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Great I believe you are honest helpful,friendly,knowledgeable. I believe you say what you mean,and mean what you say. Appointments ,are allways on time. I believe you are honest helpful,friendly,knowledgeable. I believe you say what you mean,and mean what you say. Appointments ,are allways on time. More

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excellent service ....on time...friendly service...explained what was done on service visit....set next appointment for service ....Toyota rav 4 is a great car...this i ....on time...friendly service...explained what was done on service visit....set next appointment for service ....Toyota rav 4 is a great car...this is my second one ... the first one was a 2003 ...had it for nine yrs More

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It is a pleasent experience at your Sevice Dept. My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phil My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phillips service staff.when we bring our vehicles in for service. Names we look for on arrival, Tonya, Rhonda, Sam, Mark and Scott. Last but not lease David Newton. It is an extream pleasure to have our vehicles serviced at Phillips Toyota Service Department. More

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Professional Service Department Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate. All employes in the service department are kind, considerate and ask if they can be of help. More

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Great dealership that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car purchase. More

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Friendly, fast, and dependable. Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not be aware of. She always checks to see if there is a recall, so you never have to fear one was missed. I had/have a situation with my radio, the navigation ceases to work, the screen goes black, and it freezes. She looked in to this and had a qualified person speak with me to aid in the resolution of this problem. He stated he had gone to the extent of his knowledge, and would inquire further from TOYOTA itself. He stated he would contact me in the next 7 to 10 days, as soon as he heard from Toyota. I have used the navigation since, and again run into the same situation. BOTH of these people did all they could to determine the problem, and to fix it. More

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