Ric Koresky | Page 18

Excellent experience again! Excellent experience. Third vehicle from dealership. Most recent vehicle saved my life during unusual accident. Sales staff exceeded all expect Excellent experience. Third vehicle from dealership. Most recent vehicle saved my life during unusual accident. Sales staff exceeded all expectations. Treated more as friend; staff demonstrated sincere interest in my well being and needs. Delivery was seemless and efficient. Vehicle (M550) is incredible. Look forward to continued collaboration with BMW Store. More

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Leasing from this store Our family has several BMW leases every 3 years and we have bought several at lease end . We have worked with the sales and lease end manager over la Our family has several BMW leases every 3 years and we have bought several at lease end . We have worked with the sales and lease end manager over last 12 years. We are impressed with their sole focus on serving the customer . It’s not knowledge of the product alone but the experience makes a big difference . Great job Katelyn Linnemann for excellent lease end support recently and Paul Kolleck and Rick Koresky for sales support overvthe years. Shekhar and Anu Mitra More

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Top Notch Service / Exceptional Experience Awesome overall experience from initial inquiry through to delivery. This was my 3rd purchase from the BMW store, and their sales process continues t Awesome overall experience from initial inquiry through to delivery. This was my 3rd purchase from the BMW store, and their sales process continues to exceed my expectations. Dean and Ric were great to work with - knowledgeable, friendly, responsive & accommodating. Dean was on top of things at several points in the process, having preparations made before I even asked (and I'll be the first to admit I'm a very particular customer). Susan was very helpful with technology tips at delivery. I know from previous experience that the service side of this transaction will also be great, as they have gone above & beyond to accommodate my service needs on multiple occasions. I'm very happy with The BMW Store all around - great to work with! More

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Second to None Customer Service From the moment I walked in to the moment my car was delivered the service level was beyond all expectation. Brian was great to work with through the From the moment I walked in to the moment my car was delivered the service level was beyond all expectation. Brian was great to work with through the entire buying journey. He was knowledgeable, very personable, and a pleasure to work with. When my car arrived with a defect Ric went above and beyond. Before the car or the defect was brought to my attention Ricin's made sure there was a brand new car built and on its way. In addition, he made sure I had a loaner throughout the entire process. Second to none when it comes to customer service. Susan was a pleasure to work with on delivery. She was fun and personable and walked me through initial set up and made sure I knew that if I needed additional help she was available at any time. Overall the experience was outstanding. I haven't stopped raving about the team and my experience and can't envision a scenario where I would choose to go anywhere else for a car. More

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Excellent, efficient service Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had wo Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had worked with Dean Stathes at The BMW Store in the past, and so I reached out to him, asking him to find a couple of cars that I could review on-line before coming in. Not only did Dean find what I said I wanted, he found a car that I liked even more. The experience at the dealership was quick, and I got a good deal on a fabulous 340xi. Dean was knowledgeable and easy to work with. Then, Susan Ward was extremely helpful in demonstrating the new technology in the car. I would definitely recommend The BMW Store -- great product, great service. More

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Professional Transaction The BMW Store is our "go-to" dealership. Great facility. Friendly and professional staff. Excellent communications and fair price on our new X1. S The BMW Store is our "go-to" dealership. Great facility. Friendly and professional staff. Excellent communications and fair price on our new X1. Service department is outstanding. More

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First Class experience purchasing my new 2019 X5! Very informative sales process and very much appreciated the information provided about the new X5 Model allowing me to purchase the new 2019 Model w Very informative sales process and very much appreciated the information provided about the new X5 Model allowing me to purchase the new 2019 Model which I am very excited with! More

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Five Stars for The BMW Store I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact, the entire organization is exceptional. With regard to professionalism and personal attention there is none better! More

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Excellent price with perfect service!!! There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professio There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professional, very helpful and never pushy to Ric the Sales Manager who did what it took to re-earn our business. This was my wife's 50th Birthday, we picked out what she wanted, had it ordered, it arrived on time with a pretty bow on top. She was excited and I was very happy with how well she was treated. I have bought many cars in my day...this experience was exceptional! Thank you Team BMW-The Ehrlichs More

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Grateful From the moment you step inside the dealership's showroom you'll feel welcomed. A sales associate came over immediately to answer questions, but not From the moment you step inside the dealership's showroom you'll feel welcomed. A sales associate came over immediately to answer questions, but not push for a sale. Follow-up emails and phone calls were mindfully sent by them as a thanks for stopping in and an offer to help out on my personal timing. When I made the decision to move forward, my sales associate, Brian DiPaolo, worked hard to answer specific questions immediately and researched others right on the spot. He went out of his way to make sure I felt comfortable with the design of the car since one didn't exist in the showroom. He helped to take much of the anxiety out of a large purchase. Equally, the Sales Manager, Ric Koresky, took time to introduce himself and offer his assistance as needed. It was a nice touch to feel welcomed from all areas of the dealership. His generosity at the close of the sale was greatly appreciated. Having an end touch point with the Sales Manager completed their professional service as he went out of his way to let me know he appreciated me choosing to purchase a car from their dealership. Picking up the car was an exciting experience with lots of nice touches. Jemar DuBose patiently and thoroughly went through the finances of purchase and took his time explaining additional service warranty options never pushing one way or the other for an additional sale. There's lots of paperwork to manage, but Jemar had a way of keeping things orderly and clear to understand. By the time you meet with Matt Garman to go over the specifics of driving this amazing car, you do feel a bit worn out, but the touch point is important to go over a few basics. Matt realizes there's a lot to learn about this highly technical car and does a nice job of going over just what's necessary to safely drive home. He reassures you that he's just a phone call away and strongly suggests going back to the dealer another day for a designated tutorial. This dealership has the right mix of enthusiasm, attention to detail, and professionalism which makes one have "NO buyer's remorse" when purchasing a high end vehicle from them. More

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