Ric Koresky | Page 22

Brian DiPaolo- Professional and Attentive My wife and I visited BMW after looking at Land Rover and some other high end cars. Although we did not have a satisfying experience with other compet My wife and I visited BMW after looking at Land Rover and some other high end cars. Although we did not have a satisfying experience with other competitors we found The BMW Store and our sales rep Brian DiPaolo to be attentive to our needs and easily able to answer any of our questions. Their walk through of the car's features, bells and whistles was also extremely helpful. Brian got us good value for our purchase and got us out the door with little time wasted. As a business person with multiple business interests I appreciate this kind of service. More

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Professional Experience This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'S This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'Somachain, and Susan Ward are absolutely the best. Cannot rank a dealership any higher than The BMW Store of Cincinnati. More

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Great Team to Work With - Awesome Car! This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can I do to get you to buy this car today?" talk. You won't get that here. They are no pressure and easy to work with. The process is painless and they treat you with respect. I hated to give up my X1 because it was so much fun to drive but I needed a larger car for my family. I am now in love with my new X3. More

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THE BEST OF THE BEST I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where you feel like home and everybody is professional and kind. I have been helped by Dean and he is just the best! Besides having a lifetime experience in the car business, he is gentle, calm, caring, professional and always ready to guide you in the right direction. I am planning on buying a new vehicle next month and I will certainly go back and ask for his advices. Thank you all for your help and your dedication to your jobs. More

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Great Experience Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are in the processing of leasing or buying, these are the guys to go to. More

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M3 Purchase - Exceeded All Expectations My experience purchasing a new M3 from Dean Stathes exceeded all expectations. In addition to working directly with Dean, the broader team of Ric Kor My experience purchasing a new M3 from Dean Stathes exceeded all expectations. In addition to working directly with Dean, the broader team of Ric Koresky and Cyndi Bensman ensured that every detail of the new car build, special requests (e.g., non-stock wheels), M performance parts, and aftermarket accessories were flawlessly sourced and executed. I enjoyed their professionalism, candor, and overall effort to make sure I was a satisfied customer. If I had to repeat the entire experience, I would do it again in a heartbeat. More

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Great Team Effort We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 mont We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 month extension and when we did lease our new BMW Ric, Paul Kolleck, Katelyn Linnemann, Susan Ward, and Conor O'Somachain worked with us to end our existing lease, explain the features of the new car, and obtain the car and lease agreement we wanted. They were all very efficient and personable, and although buying or leasing a car is not always a fun activity, their attitude and helpfulness made the process almost enjoyable. More

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Outstanding Service! We recently bought out our BMW lease and also purchased a new BMW X1. The process was awesome! Ric Koresky and his amazing team worked around our sche We recently bought out our BMW lease and also purchased a new BMW X1. The process was awesome! Ric Koresky and his amazing team worked around our schedule for purposes of test driving, going over the paperwork and doing the final walk through/overview of the new car. They absolutely made us feel like we were the most important customers to walk through their door. That type of customer service is above and beyond and we were so very impressed. This is the only dealership that we'll be doing business with for a very long time to come! More

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Truly Responsive Buying Process I had my eye on a particular car, and contacted Brian to schedule a test drive. He was very accommodating from the get go, arranging a test drive imme I had my eye on a particular car, and contacted Brian to schedule a test drive. He was very accommodating from the get go, arranging a test drive immediately to fit my Saturday morning schedule. I was very interested in purchasing the car, but was also considering a completely different make, and Brian did a great job understanding and addressing my questions on the car features and pricing. He and Ric Koresky were terrific in working with me--no gamesmanship, but clear willingness to help get the deal done, including smart financing approaches. I felt like a valued customer, and not pressured to make a purchase. Once I made the deal, Susan Ward did a great job highlighting all the capabilities of the car, and Jemar was very helpful working through the financing. All in all, a great buying experience, and a great car! More

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Thorough and Pleasant Lease Experience After agreeing to lease a 2018 430i Grand Coupe Tim Morrison kept us informed of progress and delivery with text, email and phone calls. Before delive After agreeing to lease a 2018 430i Grand Coupe Tim Morrison kept us informed of progress and delivery with text, email and phone calls. Before delivery a small scratch was discovered on bumper. They would not deliver the car until this was corrected to my satisfaction. This is an example of thoroughness of this dealership. Mr Morrison accommodated my schedule for a new delivery date. Ric Koresky explained in detail the minor problem, repair that was done and documented it for me. I may have not noticed the minor blemish if they hadn't told me about it. He stated they would not release a vehicle unless it was perfect. I appreciate their honesty and thoroughness. More

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