Ricardo Rodriguez | Page 2

Amazing customer service and support. Would definitely come back in the future. Love the car Would definitely come back in the future. Love the car More

by JROSAS0095 Verified Customer Verified Customer

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Wonderfull and personalized experience. A special thanks to Vince, for helping me out so much. A special thanks to Vince, for helping me out so much. More

by Rafael O. Verified Customer Verified Customer

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I had an issue with a previous service so this time I just mentioned it to the service manager Ricardo Rodriguez. He was so kind and understanding of not only my issue, as it related to me, but as it rel just mentioned it to the service manager Ricardo Rodriguez. He was so kind and understanding of not only my issue, as it related to me, but as it related to the company as a whole. Ricardo really made me happy that I have chosen Toyota of Downtown LA as my dealership! And not only that but they were also able to complete the service and all other maintenance on my vehicle in considerably less time than estimated! I truly can not say enough about how impressed with Toyota of DTLA I am, service staff, sales, and management are just the best I've experienced in any company not just in a car dealership, I wouldn't take my business anywhere else! Thank you Ricardo, Toyota of Downtown LA should be proud that they have employees like him! More

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We had a really great experience buying a car from this Toyota dealership. After having a really bad experience at the Toyota of Glendale, we took a chance at Toyota downtown Los Angeles, and they were gre Toyota dealership. After having a really bad experience at the Toyota of Glendale, we took a chance at Toyota downtown Los Angeles, and they were great. Everyone we worked with was so helpful, especially Ricardo, who helped take us on countless test drives, and gave us all the information we needed an insured we got the best deal. More

by RAMGOPOWELL Verified Customer Verified Customer

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First time there, it was a experience. Ricardo was great. I'm very happy with my new car. Thanks Ricardo was great. I'm very happy with my new car. Thanks More

by WES90913308 Verified Customer Verified Customer

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Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out the door on my lunch break. More

by Stephen.gran Verified Customer Verified Customer

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Had a wonderful experience. 10/10 got me in and out super fast! Thank you 10/10 got me in and out super fast! Thank you More

by SANTOSSTEPHANIE38 Verified Customer Verified Customer

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After my initial complaint, a rep reached out to me. They didn’t offer anything to make up for the missteps or the pricing. They apologized, but offered nothing. They were able to find the car in the co They didn’t offer anything to make up for the missteps or the pricing. They apologized, but offered nothing. They were able to find the car in the color I wanted and offered it to me, which I appreciated. When I went to pick up the car all the reps I spoke with were very kind. They didn’t charge me for the rental, which I appreciated, and they took $300 off the total cost. I still paid $6k over the true market value of the vehicle and there was a package including in the price of the first vehicle I pre-ordered that was not included in the vehicle they offered me, but not one person mentioned this. It was a $1000 weather package. I didn’t realize the package wasn’t included until a couple of days after I had the car. I left a message for one of their managers about this and still have not heard back. More

by DARRENRSCHROADER Verified Customer Verified Customer

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The rep was very nice. Great customer service. Answered all the questions and concerns we had about purchasing our vehicle. Great customer service. Answered all the questions and concerns we had about purchasing our vehicle. More

by Mariacortez1967 Verified Customer Verified Customer

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This dealership is pretty clean and have friendly staff. Loved the customer service there h Loved the customer service there h More

by KIMBERLI Verified Customer Verified Customer

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