Rich Anderson
Rich Anderson at Bennett Chevrolet

Rich Anderson | Page 29

Service Manager

Bennett Chevrolet

6721 Black Horse Pike
Egg Harbor Twp, NJ 08234

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4.8
287 Reviews

Dealership Experience

31 yrs, 5 mos

Industry Experience

36 yrs, 1 mo

4.8

287 Reviews

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287 Reviews of Rich Anderson

November 11, 2016

Dealership Rating
Employee Rating

Took 2014 Silverado back for rust on frame 7 trips to Bennett all they did was spray undercoating product over rust. Had to call GM in Detroit and they did nothing for me. Bought 7 Chevy's in m More

by Michael Montalvo
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mark Hendricks , Chris (service)

Nov 12, 2016

Bennett Chevrolet responded

Michael, I am sorry that we were not able to satisfy your needs. Unfortunately, all vehicles from all manufacturers are subject to surface rust on the undercarriage. Coastal states in the northeast are even more prone to this problem. As you know already, GM's position is that it is a cosmetic issue and poses no problems to the vehicle. Because you were unsatisfied with GM's position, we tried to help by sending the vehicle to a 3rd party body shop at your request to have the vehicle undercoated. This goodwill gesture resulted in you not being satisfied with the job because they failed to drop the spare tire and spray under the spare. At our expense, we sent it back and had that area remedied. Upon presenting the vehicle back to you, you are now dissatisfied with a 3 or 4-inch additional area you want to have sprayed. There is a saying "That no good deed goes unpunished". GM provides a 6 year, 100,000-mile rust through warranty and does not provide for or encourage undercoating their vehicles. We took on this project in an effort to satisfy a customer. It appears that our time and money spent is being rewarded by publicly slamming the same people that have tried to help you. I'm sorry that our efforts to please and satisfy your needs did not bring us to the results that we had expected, At this time we exhausted all efforts and will not continue to send the vehicle back and forth. We are confident that your vehicle will perform to the expectations that GM has intended and that your warranty will provide protection if needed in the future. Sincerely, Cecil Lam General Manager

March 12, 2015

Dealership Rating

2015 Chevrolet Cruze This was the easiest and fastest car purchase we have ever made! Everyone there is super friendly. Steve Steigerwalt is the best salesperson we have More

by mtkren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 29, 2014

Dealership Rating

exceptional care This is my 7th or 8th vehicle from this team of experts. I felt like I was dealing with a FAMILY member.Both Drew Ward and Jim Bryant were very attent More

by jim.simmons.790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Bryant, Drew Ward

August 07, 2014

Dealership Rating

Best Dealer In Aera Been buying cars and trucks from Bennett Chev for over 40 years wouldn't think of going anywhere else.The last car I purchased was from Andy Strijker More

by robley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Strijker

May 08, 2012

Dealership Rating

My family presently have five Chevrolets in my garage and driveway. All have ben purchased at Bennett Chevrolet, most recently a Traverse and a Malibu - adding to two other Malibus and a Corvette. The last t More

by Cmcgint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Strijker

January 27, 2012

Dealership Rating

I was looking on the internet for a particular Suburban or Yukon XL. I noticed that Bennett Chevrolet had what I was looking for. I have known Rich Anderson for many years and have wanted to buy a vehicl More

by eissler711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiSalvio, Scott Lam, Rich Anderson

August 05, 2011

Dealership Rating

Got an appointment at the last minute and at the time I wanted it for. I got there early and it was promised to me in about a hour and it was done when i got back for shopping. More

by reithoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Perseo, steve

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