Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
March 02, 2020
You become part of the family when you’re at Brewster You become part of the family when you’re at Brewster Subaru quickly ! Customer satisfaction is their business ,Every detail in business explain to y You become part of the family when you’re at Brewster Subaru quickly ! Customer satisfaction is their business ,Every detail in business explain to you that you understand ,questions asked fully answered.Excellent and the service department? Rich Johnson & Roy Schiller Always on top of their game More
Other Employees Tagged: Roy Schiller, Danny Gomes , Dennis Cialini Excellent and the service department?
February 27, 2020
Had a very bad experience at a different Subaru dealership down the road and came into Brewster Subaru 5 minutes before business closing. I was treated well here. The other dealership almost comple dealership down the road and came into Brewster Subaru 5 minutes before business closing. I was treated well here. The other dealership almost completely turned me off to Subaru entirely but my experience at Brewster Subaru turned that around. My salesperson Kristen was low pressure and didn’t try to push extras I didn’t need or want. She explained all the features on the car and let me know I could call if I had questions. The sales process was easy, low stress, and I was never made to wait more than 5 minutes for service. A smaller dealership but really gets it right with customer service. I love my forester! More
Other Employees Tagged: Kristen Hetzer
February 26, 2020
Both the sales people and the service people at Brewster Subaru are great! They are friendly and helpful. I would definitely recommend people to go buy or service their cars there. Subaru are great! They are friendly and helpful. I would definitely recommend people to go buy or service their cars there. More
Other Employees Tagged: Roy Schiller
February 24, 2020
I was dreading looking for a car but everyone at Subaru Brewster made it easy! Paige & the rest of the reception staff couldn’t have been more welcoming. Robyn really listened and took time to answer my qu Brewster made it easy! Paige & the rest of the reception staff couldn’t have been more welcoming. Robyn really listened and took time to answer my questions and help me find the right car for me. Rich explained the purchasing process clearly and my warranty options. Danny patiently helped troubleshoot getting my phone connected to carplay. Great, professional staff- I couldn’t be happier! More
Other Employees Tagged: Danny Gomes , Robyn Rey, Paige Russo
February 22, 2020
Anthony was awesome!! I would highly recommend him. He provides professional and personal service from the time I walked into the showroom. I will never go anywhere else. Thank you again Anthony for all provides professional and personal service from the time I walked into the showroom. I will never go anywhere else. Thank you again Anthony for all your help. Michelle and Jim More
Other Employees Tagged: Anthony Pilla
February 20, 2020
Great Car Buying Experience I can't say enough about this great dealership. I had been to three different places deciding which make car to buy. Subaru was my number one choice I can't say enough about this great dealership. I had been to three different places deciding which make car to buy. Subaru was my number one choice but the make of the car alone did not seal the deal. The staff here was outstanding. The process wasn't at all like your typical dreaded car buying experience. I drove away feeling I got a very fair price and was treated wonderfully by Mitch, Patrick, Rich and the whole gang. Carol More
Other Employees Tagged: Patrick Larson, Mitchel Pollak
February 20, 2020
Jerrilyn and andrew Imperato Great dealership !!!! Robin Rey is wonderful !! This is my fourth Subaru, love the car, but It is also the people at Brewster Subaru that keep me com Great dealership !!!! Robin Rey is wonderful !! This is my fourth Subaru, love the car, but It is also the people at Brewster Subaru that keep me coming back. Thank you again for making car buying a pleasure!! More
Other Employees Tagged: Robyn Rey
February 18, 2020
We have been to quite a few car dealers in the past few months. Brewster Subaru was by far the most knowledgeable and patient of all the dealers we visited. We had a ton of questions and they took the t months. Brewster Subaru was by far the most knowledgeable and patient of all the dealers we visited. We had a ton of questions and they took the time to answer them all. More
Other Employees Tagged: Mitchel Pollak
February 17, 2020
Best Customer Service From the minute my husband and I walked in - we were treated like we had been there for years!! From sales to service, excellent customer service From the minute my husband and I walked in - we were treated like we had been there for years!! From sales to service, excellent customer service More
Other Employees Tagged: Patrick Larson , Ralph Nicolais
February 15, 2020
Perfect Enjoyed the entire shopping/ purchasing process. Mitch and Rich were great. And price paid was fair. I have bought several cars in. Y life and this wa Enjoyed the entire shopping/ purchasing process. Mitch and Rich were great. And price paid was fair. I have bought several cars in. Y life and this was the easiest, most pleasant experience. More
Other Employees Tagged: Mitchel Pollak
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