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Rich Johnson
1,638 Reviews
Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
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1638 Reviews of Rich Johnson
September 14, 2019
Pleasant and Professional This was by far the best experience I’ve had buying a car. From the first phone call with Maggie to the courteous and patient and professional demeano This was by far the best experience I’ve had buying a car. From the first phone call with Maggie to the courteous and patient and professional demeanor of Robyn and Rich, I have already and will continue to recommend this Subaru dealership. More
by Karen
Other Employees Tagged: Maggie Parylak, Robyn Rey
September 12, 2019
Excellent service. Wonderful! Anthony Pilla is extremely friendly. Made me feel comfortable through the whole process. The best! Will definitely go back for my next car. Wonderful! Anthony Pilla is extremely friendly. Made me feel comfortable through the whole process. The best! Will definitely go back for my next car.Highly recommended! More
by Momflo
Other Employees Tagged: Anthony Pilla
September 10, 2019
Excellent experience From the first meeting until the day I picked up the vehicle, Robyn was extremely helpful and professional. She spent a lot of time with me reviewing From the first meeting until the day I picked up the vehicle, Robyn was extremely helpful and professional. She spent a lot of time with me reviewing all the features on the vehicle. It was the easiest car leasing/buying experience I have ever had. More
by 1
Other Employees Tagged: Robyn Rey
September 06, 2019
Excellent Car Buying Experience Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purcha Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purchase of my new car. The team led by GM Nelson DeMelo really understands how to treat a customer and make them feel special. I can’t thank Nelson, Rich and Anthony enough for how well I was treated and how easy the car buying process was. You’ve got a loyal customer for life. Thanks again! More
by Jordan C
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
September 05, 2019
Exceptional Customer Service I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient a I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient and very informative on the vehicles we were looking at purchasing. Despite our changing our minds from purchasing a Crosstrek and going with the Forester Mitch didn't lose his patience and wanted us to get the right car for us. I was very impressed with my whole experience at Brewster Subaru including the signing of the paperwork with Rich Johnson. Brewster Subaru knows how to treat their customers! More
by randirc
Other Employees Tagged: Mitchel Pollak
September 04, 2019
This is my 5th subaru from this dealership I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch wer I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch were wonderful. Going back and forth finding the right car for us as well as the right price. We got our car for $25.00 less than we currently paid for our previous car. We chose the color they found the car and brought it to the show room for us. I LOVE my Subarus. And Brewster Subaru has not done me wrong ever. More
by RONI
Other Employees Tagged: Patrick Larson, Mitchel Pollak , Ralph Nicolais
August 31, 2019
Great service Robyn made the process easy and painless. There were no silly games and she communicated well every step of the way. There is no BS Robyn made the process easy and painless. There were no silly games and she communicated well every step of the way. There is no BS More
by New car!
Other Employees Tagged: Robyn Rey
August 30, 2019
Wow he really knows his stuff! Gone are the days of shady car sales people! Rich was informative, friendly, and very professional. The whole appointment was seamlessly efficient. He Gone are the days of shady car sales people! Rich was informative, friendly, and very professional. The whole appointment was seamlessly efficient. He informed us of the many options we had to lease and allowed us time to make the decision on our own. More
by Roadrunner
August 30, 2019
Excellent as always Robyn is always very courteous, professional and very helpful. I would not hesitate to recommend Robyn as well as all the Brewster Subaru staff I ha Robyn is always very courteous, professional and very helpful. I would not hesitate to recommend Robyn as well as all the Brewster Subaru staff I have dealt with. More
by dano
Other Employees Tagged: John Chaber, Patrick Larson, Danny Gomes , Anthony Matias, Robyn Rey, Dennis in service.
August 29, 2019
They made leasing a car easy and informative This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is alway This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is always very friendly, helpful and full of knowledge and very accommodating. He always go an extra mile to help us and answer all our questions and get us a good deal to get our money's worth. We commended also Rich for helping us with the financial aspects. Even though we did not talk to Nelson he was able to give us a god deal. We're so happy with the Subaru Ascent that we're leasing because this will be our family car for 3 years and I know that we have a safe and dependable car. We will definitely come back to Brewster Subaru for all our needs regarding transportation. More
by Marivic
Other Employees Tagged: Mitchel Pollak
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