Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
April 27, 2019
Great experience buying a car at Brewster Subaru! My husband and I went to Brewster Subaru to look at the Outback and the Forester. We decided on the Forester and worked closely with Roy who is very n My husband and I went to Brewster Subaru to look at the Outback and the Forester. We decided on the Forester and worked closely with Roy who is very nice, friendly, knowledgeable and fun! He listened to what features we wanted and helped advise us of all the options. We never felt pressured. He was able to get us the exact car we wanted and it even came in a week earlier than expected! When we went to pick it up, we spoke with Rich in management, who was also very knowledgeable, friendly and did not pressure us. We noticed the car didn't have the liners on the back of the rear seat which we had wanted and thought we had paid for. But we were mistaken and they were not on the invoice. However, they had them installed right then and there at no additional cost to is, for which we were very grateful!!! More
Other Employees Tagged: Roy Schiller
April 27, 2019
A Pleasurable Experience My wife and I wanted to lease a subaru forester, and visited Brewster Subaru. Our experience from start to finished was extremely positive. Our sales My wife and I wanted to lease a subaru forester, and visited Brewster Subaru. Our experience from start to finished was extremely positive. Our sales consultant, Anthony Pilla, was helpful in every way, providing us with the leasing details and costs in a manner that was forthright and direct. When picking up the car, our meeting with the Rich Johnson, the business manager, to finalize the paperwork was done in an efficient and effective manner. The goal of both Anthony and Rich was to meet our needs both in the product and the leasing details. Brewster Subaru presented a positive culture in which the staff seemed to enjoy working together and with the customers. More
Other Employees Tagged: Anthony Pilla
April 26, 2019
Great from start to finish! Went to look for a used Subaru. Wonderful salesman, Fred Fogel. Helped us choose and test drive a demo Outback, perfect for our needs. Clear explanati Went to look for a used Subaru. Wonderful salesman, Fred Fogel. Helped us choose and test drive a demo Outback, perfect for our needs. Clear explanations, no pressure, and very enjoyable knowledgable man. Every one was pleasant helpful and good natured. Could not expect better. Highly recommend this dealership. More
Other Employees Tagged: Fred Fogel
April 26, 2019
Wonderful Experience Mitch, Patrick, and Rich are great to work truth. True professionals in every sense. I would recommend Brewster Subaru to anyone looking at these vehi Mitch, Patrick, and Rich are great to work truth. True professionals in every sense. I would recommend Brewster Subaru to anyone looking at these vehicles. More
Other Employees Tagged: Patrick Larson, Mitchel Pollak
April 25, 2019
Simply overall GREAT buying experience Kristen guided us through our purchase decision smoothly with her excellent Subaru knowledge, professional patience, efficient processing and wry humo Kristen guided us through our purchase decision smoothly with her excellent Subaru knowledge, professional patience, efficient processing and wry humor. Rich cheerfully navigated us through the blizzard of paperwork explaining all details clearly. We drove off in our new 2019 Crosstrek as thoroughly satisfied customers. More
Other Employees Tagged: Kristen Hetzer
April 21, 2019
subaru is the best Kristen and Rich made the purchase easy and relatively quick. Knowledgable about their product, clear in explanations. Buying a new 2019 Outback, t Kristen and Rich made the purchase easy and relatively quick. Knowledgable about their product, clear in explanations. Buying a new 2019 Outback, they had to search to find one (not on their lot) in our preferred black & black color. With some OTHER car dealers you might feel the pressure being put on for achieving the sale, but not at Brewester Subaru. Nice environment! Subarus are the best, dependable and safe - this is my third Outback; my partner has owned 6 or 7 Subarus - our car of choice. More
Other Employees Tagged: Kristen Hetzer
April 20, 2019
Excellent experience with Robyn and team After my Subaru saved my life, I knew I wanted another one but when I went to purchase a certified pre-owned vehicle a stop sale was established due t After my Subaru saved my life, I knew I wanted another one but when I went to purchase a certified pre-owned vehicle a stop sale was established due to an open recall. Robyn was fantastic as we waited for Subaru to fix the issue, she was always there to call or respond to messages when I had questions, and as we went through the process she kept me updated weekly. Subaru is a corporation that actually cares about their customers and provided me with a company paid for rental car while I waited almost a month for the recall to be fixed. In the mean time, Robyn ensured all the other, minor, issues with the vehicle were taken care of. When it finally came time to purchase my vehicle, Rich, in finance, could not have been more helpful or patient and Robyn walked me through everything on my new car, even though it was past her time to head home. I will never buy a Subaru anywhere else and will never buy anything other than a Subaru. Thank you for everything. More
Other Employees Tagged: Robyn Rey
April 20, 2019
An outstanding experience My purchase of a 2019 Legacy was an outstanding experience. Every aspect of my experience was praise-worthy. The salesman Anthony Pilla was exceptiona My purchase of a 2019 Legacy was an outstanding experience. Every aspect of my experience was praise-worthy. The salesman Anthony Pilla was exceptional in his knowledge and his personality.The General Manager Nelson was so professional while being so courteous. I never felt pressured and left with an overall positive feeling about Brewster Subaru.I rarely write reviews but, this car buying experience deserves the recognition. More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
April 18, 2019
A wonderful experience, from start to finish! From the moment I opened the door to the time that I left in my new Subaru, I was impressed by the courteous, knowledgeable, professional, and helpful From the moment I opened the door to the time that I left in my new Subaru, I was impressed by the courteous, knowledgeable, professional, and helpful attitudes that met me. Fred was always looking to create the best possible opportunity for me. More
Other Employees Tagged: Fred Fogel
April 15, 2019
Best Yet I bought my new car at Subaru Brewster NY. Our salesperson Fred Fogel was extremely helpful and informative. The staff was great also. I would recomme I bought my new car at Subaru Brewster NY. Our salesperson Fred Fogel was extremely helpful and informative. The staff was great also. I would recommend them. More
Other Employees Tagged: Nelson DeMelo , Fred Fogel
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