Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
June 30, 2018
Great Experience Ralph provided great customer service, was awesome to deal with and got me a great deal on a new WRX. At no point was he pushy nor did he put any pres Ralph provided great customer service, was awesome to deal with and got me a great deal on a new WRX. At no point was he pushy nor did he put any pressure on me. He worked to have the car detailed, transfer my plates and registration from my trade-in, contact my insurance company to switch over my policy and deliver the car in less than 24 hours after I first walked into the dealership. He is definitely the best salesperson that I have ever worked with. Rich was also awesome to work with. He explained all of options that were available to me and respected my decision to decline the options that I felt weren't needed. I felt that he always had my best interests in mind, opposed to his own. The overall car buying experience was pain free and perfect. More
Other Employees Tagged: Ralph Nicolais
June 26, 2018
How a salesman and dealership should be. What a pleasure it was dealing with Ralph our salesman and the dealership. We highly recommend Brewster Subaru. No back and forth, no pressure and we What a pleasure it was dealing with Ralph our salesman and the dealership. We highly recommend Brewster Subaru. No back and forth, no pressure and we were treated like family More
Other Employees Tagged: Nelson DeMelo , Ralph Nicolais
June 26, 2018
Excellent Experience! This was my first brand new car purchase and everything went nice and easy. I picked out a car with the options I wanted and Anthony made sure to find This was my first brand new car purchase and everything went nice and easy. I picked out a car with the options I wanted and Anthony made sure to find me the car I wanted with all the options and more! The process went nice and easy and I felt comfortable with the people handling my new car purchase. Defiantly recommended Anthony to anyone looking to buy a Subaru. More
Other Employees Tagged: Anthony Pilla
June 25, 2018
Excellent vehicle! Even better cutomer service! Perhaps one of the best Car buying experiences I’ve ever had. Everyone from the receptionist to the sales team is excellent, friendly and caring. Purc Perhaps one of the best Car buying experiences I’ve ever had. Everyone from the receptionist to the sales team is excellent, friendly and caring. Purchased a used outback from Anthony Pilla and he was outstanding! Anthony was knowledgeable, intelligent, excellent communication and so on. They have gained a customer for sure! No pressure and easy going. Get to Brewster Subaru and check out what they have to offer. It will be worth it! More
Other Employees Tagged: John Chaber, Patrick Larson , Anthony Pilla
June 25, 2018
Great Ffrom start to finish, the experience was first rate. This is our first Subaru and so far we couldn't be happier. There was no high pressure and clear Ffrom start to finish, the experience was first rate. This is our first Subaru and so far we couldn't be happier. There was no high pressure and clearly the staff was there to help. More
Other Employees Tagged: Patrick Larson, Mitchel Pollak
June 25, 2018
We had a very pleasant experience from beginning to end. We had a very positive experience in our buying experience at Brewster Subaru. Our Salesperson went to great lengths to explain and allow us to drive We had a very positive experience in our buying experience at Brewster Subaru. Our Salesperson went to great lengths to explain and allow us to drive the Forester and the Outback, the two cars we were interested in. He was very knowledgeable and explained everything in detail. We did not feel we were under any pressure to make an immediate decision on any step in the sales process. The Business Manager explained all our options and we again did not feel pressured to choose one over the other. That is a good thing when buying a car. Overall it was the best car buying experience my wife and I have ever had. More
Other Employees Tagged: Anthony Pilla
June 17, 2018
Pleased with Brewster Subaru A friend referred me to Robyn Rey at Brewster Subaru. Robin is a competent and knowledgable professional. She patiently answered questions and guided A friend referred me to Robyn Rey at Brewster Subaru. Robin is a competent and knowledgable professional. She patiently answered questions and guided the entire process from selling my vehicle to leasing a beautiful Crosstrek in a seamless manor.Her consistent and timely follow-up is an indication of her sense of commitment and professionalism. It was a delight working with Robyn. More
Other Employees Tagged: Nelson DeMelo
June 11, 2018
Excellent Dealership and Staff Mitch Pollak was recommended to me by a friend. He was professional, friendly and beyond helpful in making my buying a new car less stressful. Mitch Pollak was recommended to me by a friend. He was professional, friendly and beyond helpful in making my buying a new car less stressful. More
Other Employees Tagged: Mitchel Pollak
June 09, 2018
Great dealership for buying cars and service Fred made buying my new-to-me car easy. I had seen the car I wanted on their website. Maggie answered my text questions and set me up with Fred when Fred made buying my new-to-me car easy. I had seen the car I wanted on their website. Maggie answered my text questions and set me up with Fred when I went into the dealership. Fred listened to what I wanted, helped me explore the features of the car on the test ride, provided answers to my questions and didn't pressure me to make a decision or push a deadline. The closing process was handled efficiently by Fred and Rich. I've been a service customer of Brewster Subaru for a long time for my three Outbacks and we have always been pleased with their work and the care they take to make sure things are right when the car leaves the shop. More
Other Employees Tagged: Fred Fogel, Maggie Parylak
June 08, 2018
Wonderful experience!!!! Anthony made buying my daughter's car a wonderful and super easy experience.! He was very knowledgable and explained everything very clearly to us. He Anthony made buying my daughter's car a wonderful and super easy experience.! He was very knowledgable and explained everything very clearly to us. He did a wonderful job of explaining all the intricate details of the car to my daughter when we went to pick it up. I had never bought a car before on my own and I would definitely recommend Anthony to all my friends. We are thrilled with the our new Subaru CrossTrek :)))) More
Other Employees Tagged: Anthony Pilla
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