Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot with more bells and whistles while staying around our current payment. Rich was wonderfully helpful and Jennifer worked her magic and the numbers finally
came into our range. When cleaning out our other Pilot, Ali helped my husband move everything to our new Pilot. What a dear! Truly extraordinary customer service all the way around! Thanks to each of you for a great experience!
"Helpful and friendly employees"
Our sales person made sure to take all our questions and opinions into consideration. He made sure to find a car that best fit our needs and one that fit within our budget.
Rich is amazing and so is the manager. They made it simple and easy! Affordable price and got exactly what I wanted! I would recommend to go visit perfection!
The help I recieved here was the best I’ve ever experienced. I went to a couple of car dealerships and they weren’t even comparable to how I was treated at perfection Honda. The drive is SO worth it and Rich Neese was kind and patient and helped me to get the deal I was looking for. He really went above and beyond to help me. If I could give 6 stars I would. I highly HIGHLY recommend anyone looking for great and extremely helpful people to come here on their next journey to buy a new car.
This is the second Honda I have purchased, and I was treated very good by all who helped me. Sister and daughter also drive a Honda!
"We love Perfection"
This is our third purchase from Perfection Honda since 2005. In the past we've purchased from Darrell, but he's out on medical leave and recommended Rich. Upon arrival, we were immediately greeted by Scott and Rich.
Darrell had apprised Rich of what we were interested in and right away he was able to bring up the vehicle we'd most wanted to see. He opened up the Pilot and showed us how it compared to our old Odyssey plus many of the key new features and differences. Our test drive was excellent. He answered all of our questions thoroughly and knowledgeably, explaining other features available in other models without giving a hard-sell and also demonstrating how to use features we hadn't known about.
I appreciated that he was completely respectful of our research and certainty in knowing exactly what we wanted. He kept it direct and to the point, and the sales process was very smooth from start to finish. Rich went out of his way to ask the kids what they liked about the Pilot versus the Odyssey and he even asked several times if they needed any water or snacks, all of which I appreciated because a lot of people don't treat children with respect and that's important to me.
During negotiations, Hafeez came to discuss the final numbers. He kindly and courteously informed us of precisely what was possible and what was out of reach (we tend to shoot for the moon). Never once did they make us feel like we were being ridiculously unrealistic, even if we were. Kathy in the finance office and Dannette with the insurance handled their end of the process efficiently. Both were kind, friendly, and knowledgeable. After the purchase was final, Rich took the time to walk us through setting up the radio stations and other display options, and he'd completed a checklist of settings we'd discussed earlier, which he then reviewed in detail.
We left quite pleased with everything. We love Perfection's selection, customer service, and have always had great experiences. I'm sure we will be back again for our fourth Honda when my husband needs a new car. If nothing else, I'll be back in a decade when it's time to replace this gorgeous sapphire Pilot!
"Accord purchase "
Sale was fine Took all afternoon but part was spent looking and test driving I believe we were there from about 1 to 7’ didn’t expect that.
"Excellent Dealership "
We had a great time working with the team at Perfection Honda. We got a great deal and excellent financing on our new Honda Pilot. I highly recommend the professionals at Perfection Honda.
Buying an auto these days just happens often enough to make most of us cringe at that very thought! Such was not our experience at Perfection Honda a few days ago. We were met by Rich Neese who listened to what we were looking for, helped us with our trade and took his time to explain and demonstrate the use of the many gizmos that came with the auto.
From our experience, I would say that Perfection Honda has in Rich a perfect dealer ambassador.
This is our 3 Honda and 2nd one purchased from Perfection. Rich and Monica made the process easy. We knew what we wanted and they delivered. Thank you so much. Rich has great stories to share!