

Dealership Experience
4 yrs, 7 mos
Languages Spoken
English
539 Reviews
Write a Review539 Reviews of Richard Burns
August 16, 2025
Incredible. Best hospitality ever. Immediately solved the problem. Clear communication. Capri was amazing. Priceless service….showed up Without an appointment, Best hospitality ever. Immediately solved the problem. Clear communication. Capri was amazing. Priceless service….showed up Without an appointment, and they were short staffed-still made room to diagnose the problem, and even without the car check engine light on, they still diagnosed the car, found issues with the exhaust. By the time they reported the issue to me, Capri and her team had assessed it was still under warranty, they had the parts, and I’m 24 hours, my car was back up and running. Forever thankful for the integrity and almost instant problem solving! I am a Nissan of Torrance customer for life! Thank you thank you thank you!!!! More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
August 14, 2025
He was very pleasant to talk to. And very professional. Don't lose this one. And very professional. Don't lose this one. More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra , The guy that drove my car up was nice. Didn't catch the name. I loved the video from the guy that looked at the car.
August 13, 2025
Nissan of Torrance, Great service Marcel and the service team were very helpful thank you team were very helpful thank you More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
August 10, 2025
I'm waiting for a callback from the service manager. I've taken my car to the dealership twice. Waiting for an appointment due to mechanic being unavailable and warranty issue. I've taken my car to the dealership twice. Waiting for an appointment due to mechanic being unavailable and warranty issue. More
Other Employees Tagged: Richard Burns