

Dealership Experience
4 yrs, 5 mos
Languages Spoken
English
508 Reviews
Write a Review508 Reviews of Richard Burns
June 27, 2025
richard burns is very courteous and professional. he makes it easy for us to understand the advantage of the warranty needed for my car. he very friendly and accommodating. he makes it easy for us to understand the advantage of the warranty needed for my car. he very friendly and accommodating. More
June 23, 2025
Richard came out and promptly signed me in before my appointment. He always lets me know what the vehicle needs and doesn’t try to get me to get any unnecessary services. appointment. He always lets me know what the vehicle needs and doesn’t try to get me to get any unnecessary services. More
June 21, 2025
Every thing went great. Left with a smile well come back again soon thank you Left with a smile well come back again soon thank you More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
June 19, 2025
My Tues 2p first oil change and one tire replacement took 4.5 hours and the free wash would have extended the time, which is beyond ridiculous. Capri was nice enough but it would have been nice to receive at 4.5 hours and the free wash would have extended the time, which is beyond ridiculous. Capri was nice enough but it would have been nice to receive at least one update prior ti me asking for a status update 3.5 hrs in. The link with updates never updated and only showed the start of my service. Upon getting on the road I noticed the tire pressure on the new tire was 10 below the other 3 tires and it never adjusted and needed more air. Worst was while driving on the freeway with my son we quickly noticed the hood was not latched nearly causing an accident. I recommend you all do better checks and balances before returning a vehicle. I’d rather drive farther to another Nissan service and pay for my oil changes than to ever return. More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
June 19, 2025
Good service! Ok ok ok ok ok ok ok ok ok ok ok ok ok Ok ok ok ok ok ok ok ok ok ok ok ok ok More
Other Employees Tagged: Capri Blas
June 17, 2025
Quick, convenient service. Good communication about what to expect and service progress. I liked the service video. It is helpful to see what is being checked and worked on. Good communication about what to expect and service progress. I liked the service video. It is helpful to see what is being checked and worked on. More