Richard Cirami | Page 6

I have been a customer of this Honda dealership for the last six years. As a very busy Surgeon I seldom have the time to write a review though this is warranted to say the least. I have purchased 5 Honda’s last six years. As a very busy Surgeon I seldom have the time to write a review though this is warranted to say the least. I have purchased 5 Honda’s for my staff and dealt with Richard Cirami who is one of the nicest and professional men I have ever done business with. He is the Finance Director for the store and has a friendship with each Bank that is incredible. You see each of my gals had credit issues. As Richard said here is the plan. Will start with Certified Honda’s and I will help each one of your gals straighten out their credit and in a year from now they will be able to refinance or buy a new car for less than they are paying now. So here we are some 12 months later on three cars and 18 months later on the other two cars. I called him on Monday and said what can we do. On Tuesday he refinanced three cars saved an average of $63.00 dollars per month and on the other two cars they traded them in and leased two new cars. What can I say he is the Carman of New York for a reason and my lease is due soon and he is setting up a Pilot for me for the first week of June. Excellent service is something that is lacking in most businesses today, this man his team are beyond that word. Thank you Richard for doing exactly what you promised you have five nurses who just love you. Dr P. More

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Snake like tactics take place with financing here. Agreed upon price during sale was not what the paperwork showed, they basically tried to add expenses to the bill of sale while reducing the down payment in upon price during sale was not what the paperwork showed, they basically tried to add expenses to the bill of sale while reducing the down payment in order to make the financing price higher. They also would not allow me to put down 50% of the purchase price. I had to return at a later date and fight for what I was overcharged for, about $550. They also require that you purchase GAP insurance which is bs. I was told that once the loan is paid off, the amount of GAP insurance that you did not use will be refunded to you (it is prorated over the course of the loan, by month). I refinanced my vehicle 2 months after purchase due to the horrible interest rate I was given at North Shore Honda as they require you to finance with them. I have since tried to contact my sales person, Rich the finance manager and the sales manager Jason Godsmark with 0 response. They have completely ignored my request for refund based on what was agreed upon during the sale. I purchased a used vehicle and less than 3 months after purchase I had to have two large repairs, one of which was covered by the warranty but another which was not, resulting in a $1000 bill. Do you research before purchasing a vehicle here and make sure you look over every amount and item in the bill of sale as you will have very little luck reaching anyone after the sale. More

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Every person we ever dealt with here, including Andrew Perry, have been professional, responsive, helpful, and so nice. They are fair and reputable. I wouldn’t think of going anywhere else. Perry, have been professional, responsive, helpful, and so nice. They are fair and reputable. I wouldn’t think of going anywhere else. More

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Bought a car from this dealership, car had water leaks and they didnt fix it. The financial person who did my paperwork, Richard said I must buy Gap. That is an extra thousand dollar. Their sales team con and they didnt fix it. The financial person who did my paperwork, Richard said I must buy Gap. That is an extra thousand dollar. Their sales team confirmed that i dont need to buy GAP. More

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Bought used car in August of ‘20. Got the warranty because Rich Cirami said we wouldn’t have to pay for anything for 5 years which includes oil changes. Go to make appointment for oil change and find because Rich Cirami said we wouldn’t have to pay for anything for 5 years which includes oil changes. Go to make appointment for oil change and find out there are no notes in system about the warranty. Call warranty customer care and they say you get two free oil changes up to 36,000 miles on car. What a waste. Tried calling Rich Cirami and left message. Still never called back. More

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Always our go-to for great inventory and great service. Was subjected to a ‘total loss’ accident on our previous CRV from you guys... and was able to chose another great CRV from you the next day! Thank Was subjected to a ‘total loss’ accident on our previous CRV from you guys... and was able to chose another great CRV from you the next day! Thank you for everything! More

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Daryl Beattie is the best salesman ever. He made buying my 10th car ad easy as my first. Wherever he goes, so do my family and I go. His knowledge and no pressure attitude has saved my family and I thousan my 10th car ad easy as my first. Wherever he goes, so do my family and I go. His knowledge and no pressure attitude has saved my family and I thousands of dollars.. He makes car buying and leasing a pleasure. More

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Fraudulent car dealership I purchased a car at this dealership few weeks ago and when it was time to speak to the finance guy this is when things went downhill. After refusing I purchased a car at this dealership few weeks ago and when it was time to speak to the finance guy this is when things went downhill. After refusing to buy additional warranty that was 2,500, he forced me into getting GAP insurance I did not want or needed. They charged me an additional $595 and in the sales receipt it appears as NA RATE. Come to find out after doing some research I never had gap insurance. In other words they charged me that money and stoled that money. I have no GAP insurance so where is it? They know people hardly use gap insurance. This is a famous fraud car dealerships do to squeeze any monies they can get. I called them no answers, I emailed them no answers. I will seek legal advice because it's immoral and feel violated out of my rights. They have a chance to reach to me and return me my money if they don't want me to follow thru with it. Terrible!!!!! More

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Great People and Service I went to NSH on Monday planning to look at a car I saw at CarGurus. I was contacted by both Jose and Andrea. Both were amazing and very helpfull. Ric I went to NSH on Monday planning to look at a car I saw at CarGurus. I was contacted by both Jose and Andrea. Both were amazing and very helpfull. Richard in finance also helped out a lot with the fiannce. Started the day with no car and ended up leaving with a beautiful Honda. More

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Outstanding service from Noel today. He made our car purchase absolutely a pleasure from start to finish. He was completely knowledgeable about the CRV and answered all our questions. He resolved two s purchase absolutely a pleasure from start to finish. He was completely knowledgeable about the CRV and answered all our questions. He resolved two small issues promptly and made us feel as though he was genuinely concerned that we should be sure about our purchase. Everyone we encountered throughout the process was knowledgeable and professional, and not at all pushy or deceptive as we have experienced with some other car dealers. Thank you! We will recommend you to our friends and return in the future! More

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