Richard Gonzalez | Page 6

Vera is second to none. I’ve never seen a dealership provide such great service time after time. Will never do business elsewhere! I’ve never seen a dealership provide such great service time after time. Will never do business elsewhere! More

by vpadial Verified Customer Verified Customer

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Geovanny Suarez was very professional and accommodating. I also was impressed with the professionalism of Gustavo Rodriguez. He made certain that the issue I had with my vehicle was resolved expeditiously. I also was impressed with the professionalism of Gustavo Rodriguez. He made certain that the issue I had with my vehicle was resolved expeditiously. Finally, I appreciate the quick response from the Vice President/General Manager, Richard Gonzalez. Not only did he promise that my concern would be addressed, he also mentioned that he would follow up with the service director. Now, this is what I call great leadership. Great leaders know that they key to goal accomplishment is by helping each individual know how they are making a real and significant contribution to something worthwhile. Servant-leadership adds value to team members. When people feel and believe that they are genuinely valued, not just for the work they do, they usually accomplish their tasks well. Empowered and inspired workers are very willing to give things an extra burst of effort. It is a true servant leader that helps others know they are truly valued and appreciated. It is apparent that Geo feels valued and appreciated, which enabled him to provide me with exceptional customer service. Thank you, Gus and Richard for demonstrating exceptional leadership skills. I will keep Vera Cadillac in mind when it's time for me to purchase a NEW Cadillac Escalade. Respectfully, Dr. Barrett Mincey Educator, Author, and Consultant More

by drmincey Verified Customer Verified Customer

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The service received at Vera Cadillac was excellent , highly recommend it to all my friends highly recommend it to all my friends More

by SAMY16710 Verified Customer Verified Customer

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Vera always does a great job. Gio in the service department is the best. Everyone needs to buy from Vera Gio in the service department is the best. Everyone needs to buy from Vera More

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Awesome service overall, great communication and friendly service, will definitely comeback again , car looks awesom service, will definitely comeback again , car looks awesom More

by SAMY16710 Verified Customer Verified Customer

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Great service and kept me informed of the status of the vehicle. The car came out looking good as new! vehicle. The car came out looking good as new! More

by alexc3 Verified Customer Verified Customer

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Will always get our cars from Vera Cadillac + get service! No matter where we live in the US! service! No matter where we live in the US! More

by Salco1639 Verified Customer Verified Customer

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Vera goes above and beyond, even past other Cadillac dealers, to offer every possible accommodation. They always treat my wife and I as first class customers. dealers, to offer every possible accommodation. They always treat my wife and I as first class customers. More

by jnl0508 Verified Customer Verified Customer

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Amazing, Very prompt & organized service advisor. On time and dedicated to his job. I'm proud to use your company. On time and dedicated to his job. I'm proud to use your company. More

by permitman Verified Customer Verified Customer

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Although I had a long wait for no fault of the dealer, it was a pleasure dealing with Eric. He kept me informed and up to date. was a pleasure dealing with Eric. He kept me informed and up to date. More

by MARIRED1 Verified Customer Verified Customer

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