Richard Gonzalez
Richard Gonzalez at Vera Cadillac

Richard Gonzalez | Page 7

Vice President/General Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
93 Reviews

Industry Experience

38 yrs, 2 mos

4.9

93 Reviews

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93 Reviews of Richard Gonzalez

November 24, 2022

Dealership Rating
Employee Rating

The entire car buying experience was great. Have done business with Louie Vera and Chris Vera in the past so I decided to come back when I wanted my new Cadillac Escalade ESV. My salesman Carl More

by bgemag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Carlos Rivera

Nov 25, 2022

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

Dealership Rating
Employee Rating

Excellent service. Conrad kept me updated every step of the way. The job was completed within the time specified. More

by davidpereira0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Conrad

Nov 14, 2022

Vera Cadillac responded

David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

Dealership Rating
Employee Rating

The salespeople and owner were honest and reliable. It was a seamless process my new Cadillac. More

by cafumarola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Masot, Andy Russell

Nov 09, 2022

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you back at Vera for your first oil change.

October 02, 2022

Dealership Rating
Employee Rating

Excellent service with a professional mannerism with all the employees Service manager answered all my questions More

by J42RIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Andre Clarke , Riley Alter, Chris Cobos-Vera

Oct 03, 2022

Vera Cadillac responded

Thank you for the review and recommendation.

September 25, 2022

Dealership Rating
Employee Rating

They ruined my wheel when they brought my car back I have been trying to get in touch with the service advisor More

by checmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Yvette Breen

Sep 27, 2022

Vera Cadillac responded

Thank you for reaching out and for giving our Service Manager, Leo Pena the opportunity to speak with you and look into your concerns. If you have any further questions, please don’t hesitate to call Leo back at 954-517-7842.

Sep 27, 2022

checmom responded

The response that Leo had given me was incorrect after going over all information and many times having to point out issues I am disappointed in how especially Vera would handle a problem like this

September 24, 2022

Dealership Rating
Employee Rating

Great customer service every time. Treat each deal fair and pricing is always what is expected. More

by dduke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Jean Raymond

Sep 26, 2022

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the review. We appreciate your continued business and hope you enjoy your new Cadillac. Take care and we'll see you next time.

August 11, 2022

Dealership Rating
Employee Rating

The process was amazing. Quick and easy. From the saleman Jose, the managers Jorge, Chris, Robert and Andy in the business office make it painless. High recommended dealershi More

by jimmycontreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Carlos Caballero, Jose Diaz, Carlos Rivera, Gabino Ramos , Chris Cobos-Vera, Bert Murguido, Andy Russell, Roberto Vasquez

Aug 12, 2022

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you back at Vera for your first oil change.

June 27, 2022

Dealership Rating
Employee Rating

It was a fantastic experience. Vera has friendly atmosphere and a very knowledgeable staff. They go above and beyond to help you. More

by diane.guzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Leo Pena , Chris Cobos-Vera

Jun 28, 2022

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

June 21, 2022

Dealership Rating
Employee Rating

Had my vehicle serviced at Vera for a 4 time and received my vehicle back with paint overspray all over my hood of my vehicle. It took me hours to get that stuff off with a clay bar I am very unhappy with th More

by jarvindwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Morales, Leo Pena , Jason Back, Lorenzo Piquet, Christopher Ajeo

Jun 22, 2022

Vera Cadillac responded

Thank you for reaching out regarding your recent experience and for giving us the opportunity to address your concerns by bringing your vehicle back. If you have any additional questions or concerns, please contact our Service Manager, Leo Pena at 954-517-7842.

June 03, 2022

Dealership Rating
Employee Rating

The best service you can ask for in buying an automobile. They go above and beyond to make their customers happy. This wasn’t my first purchase and won’t be my last from Vera. More

by Saji_Fazal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Jean Raymond, Carlos Rivera , Chris Cobos-Vera

Jun 06, 2022

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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