Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 93

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
938 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 6 mos

Industry Experience

52 yrs, 7 mos

5.0

938 Reviews

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938 Reviews of Richard Klaben

December 10, 2016

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Employee Rating

Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car More

by cagraczyk
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Kenny King

December 07, 2016

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Purchase of 2016 Ford F-150 After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experien More

by Ryan12
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Stephanie Slomberg

December 03, 2016

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Doug Carter was my salesperson and he was very good I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good als More

by piergmgwr
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter

December 01, 2016

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Great customer service experience; no high pressure Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, disc More

by tenthman4
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Recommend Dealer
Yes

Other Employees Tagged: Tom Nicodemus, Stephanie Slomberg

November 30, 2016

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Klaben ford did it again Well it was that time again ,my lease was up on my F150. I contacted Chris Moldas and once again he took his time, showed a few trucks found exactly w More

by firegav
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Kim Wolfram, Artie Gissinger, Christine Klaben , Terry Colbert, Eric Dyer

November 29, 2016

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True Professionals I stopped by just to look at the new F-250's and my salesman, Doug Carter, walked me through the new model inside and out. No pressure, I walked out More

by jfilm706
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Doug Carter

November 24, 2016

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Two cars We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christin More

by micromachine02
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Bob Paytas

November 23, 2016

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Professional Dealership Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!! I'll go ba More

by arascal44
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Terry Colbert, Gene Kallmeyer

November 21, 2016

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Great customer service! I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. More

by Nikki1162
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Brinko

November 20, 2016

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Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o More

by Danielle Furness
Customer Service
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Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Bob Paytas

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