Richard Klaben | Page 93

Great customer service experience; no high pressure Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, disc Everyone I dealt with at Klaben was professional, knowledgeable, and courteous. Tom Nicodemus and I spent a couple of hours looking at vehicles, discussing features, etc. and I never felt pressured or rushed during our conversations. He had called in advance to get an idea of what kind of vehicle I was in the market to buy and selected 3 or 4 in advance based on our conversation. Stephanie Slomberg was very thorough in explaining financing options and each document as we went through them together. I met Rich Klaben and appreciate the culture he has developed at this dealership. I was extremely pleased with the car-buying experience at Klaben Ford. More

by tenthman4 Verified Customer Verified Customer

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Klaben ford did it again Well it was that time again ,my lease was up on my F150. I contacted Chris Moldas and once again he took his time, showed a few trucks found exactly w Well it was that time again ,my lease was up on my F150. I contacted Chris Moldas and once again he took his time, showed a few trucks found exactly what I wanted, got me a awesome deal.chris is no pressure as with all the people at Klaben. I do have say there is no other place like Klaben auto group customer service is always a top priority. Thanks again Chris and the team at Klaben. Oh I can't forget Kim in service I needed a few things done and is was no problem. Thanks again More

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True Professionals I stopped by just to look at the new F-250's and my salesman, Doug Carter, walked me through the new model inside and out. No pressure, I walked out I stopped by just to look at the new F-250's and my salesman, Doug Carter, walked me through the new model inside and out. No pressure, I walked out and thought about it for almost a week. The entire sales team is focused on one thing, customer service. I buy all my vehicles from the Klaben dealership because of their high standards and straight forward sales. A great experience and I am thrilled with the truck. More

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Two cars We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christin We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christine. Really great experience that we will do again in 3 years. Klaben rocks!!!! More

by micromachine02 Verified Customer Verified Customer

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Professional Dealership Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!! I'll go ba Very good experience!, good price on my trade, great deal on the Truck I bought! Very pleasant atmosphere!! No high pressure whatsoever!!! I'll go back !! More

by arascal44 Verified Customer Verified Customer

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Great customer service! I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. I couldn't have asked for anything better when it came to my last lease. The purchase was not planned and Klaben did everything they could to help. More

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Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the other dealerships I had been to. Instead, they treated me like I was just as important as every other customer there and they did everything they could to help me get into a new car!!! They took the time to explain what they were doing every step of the way and why they were doing it. They made me feel like a person not just another sale and for that reason alone I will continue to give them my business!! More

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Always a pleasure Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford a Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford addition to our fleet. More

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Amazing Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them an Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them and it was as great as always. I recommend Kenny King and the Klaben Auto Group with my greatest thanks. More

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awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on costs and payments. Everyone we had contact with was friendly and quick to work with us. We had a time constraint and they worked with us on that. They did not try to oversell an upgrade but paid attention to what WE wanted. We bought a Ford Explorer and are very happy with our decision in the car and in the dealership! More

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