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Richard LaRussa
Richard LaRussa at Toyota of Scranton

Richard LaRussa | Page 8

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
316 Reviews
4.9

316 Reviews

Write a Review

316 Reviews of Richard LaRussa

February 14, 2023

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Employee Rating

Brian is amazing to work with. We work with him every time. He makes car buying easy and stress free!!! More

by NICMURPH12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Marco Valenti

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Feb 15, 2023

Toyota of Scranton responded

NICMURPH12, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We all appreciate your comments. We are delighted you enjoyed working with Brian. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

February 13, 2023

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The entire team at Toyota of Scranton was absolutely wonderful! I cannot say enough about how helpful, kind and passionate they were throughout the entire process. Joe Mercado, Mike Reilly and Richard L More

by michelle.iness83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Michael Reilly

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Feb 15, 2023

Toyota of Scranton responded

michelle.iness83, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We all appreciate your comments. We are thrilled you enjoyed working with Joe, Jr, Richard, Michael and the sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

February 07, 2023

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Employee Rating

Very helpful, kind, understanding of financial needs. Everyone is very helpful. Would go there again. More

by Josephiannielli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Corey Boynton, Kacie k

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Feb 08, 2023

Toyota of Scranton responded

Josephiannielli, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We all appreciate your comments. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

February 04, 2023

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Employee Rating

Always a good experience at Toyota of Scranton. The staff truly cares about the customer. More

by gabv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Stephanie McNair, Kevin Morrow

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Feb 06, 2023

Toyota of Scranton responded

gabv, Thank you for taking the time to offer your feedback on your recent sales experience at our dealership. We appreciate your loyalty and positive comments regarding our team and business. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

January 28, 2023

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Great customer service, the environment was very put together and everyone was super duper friendly! More

by NIKKOLE1717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz

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Jan 30, 2023

Toyota of Scranton responded

Hello Nikkole1717, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working our sales team. Thank you for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 27, 2022

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Excellent dealership! ! I tell everyone who is looking for a car to go to Toyota of Scranton! Everyone there took care of me. From the moment I called until the day I wa More

by SCLPROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Marco Valenti, Brian Cloud , Alan Aimer, Ryan Cali, Michael Reilly, Howard Sweeny

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Dec 27, 2022

Toyota of Scranton responded

SCLPROD, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 17, 2022

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Employee Rating

Toyota of Scranton is very hospitable and neighborly. They treated my whole family well even before they knew I was going to buy a car. Ask for Jax Gonsky when you’re shopping for a car! More

by ROBERTVBAGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jax Gonsky

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Dec 19, 2022

Toyota of Scranton responded

ROBERTVBAGDON, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 28, 2022

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Employee Rating

They are the best to work with I had a great experience at the dealership great people More

by STPIO2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Ahmad Wasal

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Nov 29, 2022

Toyota of Scranton responded

STPIO2008, Thank you for taking the time to offer your feedback on your recent buying experience. We all appreciate your efforts. We are thrilled all went well and you enjoyed working with our sales team. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience

November 24, 2022

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Employee Rating

Very nice dealership, and everyone is very nice and helpful. My whole experience was great and they got me into my new Toyota Rav 4. More

by ONEY6682
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Howard Sweeny, George Zepherin

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Nov 29, 2022

Toyota of Scranton responded

ONEY6682, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 21, 2022

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Employee Rating

Just recently bought my 2020 RAV4 and I had a great experience with Toyota of Scranton! Everyone was super nice and really helpful. They truly care and do their best to help you find the perfect vehicl More

by ALYSSAPERANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow , Brittany Gebhardt

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Nov 21, 2022

Toyota of Scranton responded

ALYSSAPERANTO, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

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