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Richard LaRussa
Richard LaRussa at Toyota of Scranton

Richard LaRussa | Page 9

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
321 Reviews
4.9

321 Reviews

Write a Review

321 Reviews of Richard LaRussa

December 27, 2022

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Employee Rating

Excellent dealership! ! I tell everyone who is looking for a car to go to Toyota of Scranton! Everyone there took care of me. From the moment I called until the day I wa More

by SCLPROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Marco Valenti, Brian Cloud , Alan Aimer, Ryan Cali, Michael Reilly, Howard Sweeny

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Dec 27, 2022

Toyota of Scranton responded

SCLPROD, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 17, 2022

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Employee Rating

Toyota of Scranton is very hospitable and neighborly. They treated my whole family well even before they knew I was going to buy a car. Ask for Jax Gonsky when you’re shopping for a car! More

by ROBERTVBAGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jax Gonsky

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Dec 19, 2022

Toyota of Scranton responded

ROBERTVBAGDON, Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. Enjoy your new vehicle. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 28, 2022

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Employee Rating

They are the best to work with I had a great experience at the dealership great people More

by STPIO2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Ahmad Wasal

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Nov 29, 2022

Toyota of Scranton responded

STPIO2008, Thank you for taking the time to offer your feedback on your recent buying experience. We all appreciate your efforts. We are thrilled all went well and you enjoyed working with our sales team. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience

November 24, 2022

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Employee Rating

Very nice dealership, and everyone is very nice and helpful. My whole experience was great and they got me into my new Toyota Rav 4. More

by ONEY6682
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Howard Sweeny, George Zepherin

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Nov 29, 2022

Toyota of Scranton responded

ONEY6682, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 21, 2022

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Employee Rating

Just recently bought my 2020 RAV4 and I had a great experience with Toyota of Scranton! Everyone was super nice and really helpful. They truly care and do their best to help you find the perfect vehicl More

by ALYSSAPERANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow, Brittany Gebhardt

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Nov 21, 2022

Toyota of Scranton responded

ALYSSAPERANTO, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 07, 2022

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Employee Rating

I traded in my Mercedes coupe for a Venza. From the moment we walked on the lot until the moment we drove my new vehicle home, we were treated wonderful! The sales staff, the finance team, th More

by risa51501
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Edwards , Howard Sweeny, George Zepherin, Brittany Gebhardt

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Nov 08, 2022

Toyota of Scranton responded

risa51501, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We appreciate your recommendation. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

October 30, 2022

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Employee Rating

This was my third car that I bought from them and as always the quality of service was amazing and they did everything possible to make the sale go smoothly. More

by SEGALUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Ahmad Wasal , Michael Reilly

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Oct 31, 2022

Toyota of Scranton responded

SEGALUS, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. Thank you for your loyalty to our dealership. It is a compliment to our team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 27, 2022

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Employee Rating

Very relaxing, professional and welcoming. All the people we dealt with were very courteous and friendly. More

by DENNISJMCNAMARA
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Corey Boynton

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Oct 27, 2022

Toyota of Scranton responded

Hi Dennis, Thank you for taking the time to let us know about your recent sales experience. We are delighted you enjoyed working with our sales team. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience

October 06, 2022

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Employee Rating

Everyone I dealt with at this dealership was extremely helpful and kind. Great customer service. More

by DOLPHINBTB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Marco Valenti

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Oct 06, 2022

Toyota of Scranton responded

DOLPHINBTB, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton

September 12, 2022

Dealership Rating
Employee Rating

Great service. From Doug Stahl to Rich LaRussa and Matt Hedden, all were extremely helpful, making the buying experience easy and painless. More

by MANAHAN.MAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , Matthew Hedden

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Sep 13, 2022

Toyota of Scranton responded

MANAHAN.MAY, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with Doug, Rich and Matt. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

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