Richard Metodiev | Page 22
Service Client Advisor
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
239 Reviews
Write a Review239 Reviews of Richard Metodiev
March 11, 2021
Exceptional service! The cleanliness of the service center was superb. I loved the working station set up so I could work while I waited for my car. The customer service of washing my car and vacuumi center was superb. I loved the working station set up so I could work while I waited for my car. The customer service of washing my car and vacuuming it after the repairs were done, was something I had never experienced before. The overall experience of this dealership definitely makes me want to buy another Mercedes in the future. More
March 08, 2021
Great service, excellent customer service. The appointment was on time and great communication between Mr Richard and me updating me with everything going on with the service 👍 appointment was on time and great communication between Mr Richard and me updating me with everything going on with the service 👍 More
Other Employees Tagged: Noelia Salazar-Murphy
March 06, 2021
I have purchased three Mercedes-Benz over the past few years from Mercedes-Benz of the Woodlands. I purchased a brand new GLS last rear and then have had a couple of S classes as well. I have always fo years from Mercedes-Benz of the Woodlands. I purchased a brand new GLS last rear and then have had a couple of S classes as well. I have always found the dealership to be fair in it’s dealings with me and always enjoy The experience !! More
Other Employees Tagged: Paula Alpha, George Buchanan, Fred Gallucci , Anthony the service manager is first class!!!
March 01, 2021
I’ve been to two different Mercedes dealerships in north Houston. Mercedes-Benz of The Woodlands was by far the better experience. I chose to buy and have my car serviced here for the fact that customer s Houston. Mercedes-Benz of The Woodlands was by far the better experience. I chose to buy and have my car serviced here for the fact that customer service is top notch, the dealership is very organized, and the experience is seamless. More
Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Donald Hutchins , MARY DAMIAN , Toni Jones, Noelia Salazar-Murphy
February 27, 2021
Great service as one expects from a top-tier dealership. A quick turn on my vehicle and all work professionally handled. Highly recommended team to work with. A quick turn on my vehicle and all work professionally handled. Highly recommended team to work with. More
February 27, 2021
Professional, immediate attention, knowledge, communication, courtesy! Problem solved!.Time/schedule consideration, Everyone with who me I came into contact treated me with complete focus and c communication, courtesy! Problem solved!.Time/schedule consideration, Everyone with who me I came into contact treated me with complete focus and clear communication! More
Other Employees Tagged: Mark Escobar
February 13, 2021
Excellent service and everything on time Amenities are Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm Excellent service and everything on time Amenities are excellent and the facility very clean To make the appointment was very smooth and fast. I'm glad I move tp the Woodlands More
Other Employees Tagged: Arturo Gutierrez, Rosario Stahl
February 12, 2021
MBOTW is a first class operation....No doubt about it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a it.....However this time our car was not completely dried off when returned and the screen was left on the tire pressure page....I realize this is a minor thing but you are conditioned to expect perfection from MBOTW!!!!! More
Other Employees Tagged: Mike Lange
October 20, 2020
We are fervent and loyal MB customers. So we usually bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful, courteous, knowledgeable, humble and well….just a generally good guy! We always leave smiling after our conversations with him. He has thoughtfully taken care of our cars and always strives to make our service visits smooth and effortless. We recommend anyone of our friends or colleagues owning Mercedes to switch their service to MBOTW because of our rapport and experience with Richard. He is a gem! Thank you Richard! ~ G&E More
March 06, 2020
Good first service experience My service rep Richard was efficient and explained the repairs clearly. Nellie graciously gave me a comprehensive refresher course on the various feat My service rep Richard was efficient and explained the repairs clearly. Nellie graciously gave me a comprehensive refresher course on the various features of the car. The waiting area is very accommodating with various beverages and snacks. Overall positive first service experience. More
Other Employees Tagged: Noelia Salazar-Murphy