Richard Vargas

Caylie you delivered efficient and efficacy service! Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how may I help you”? I proceeded to explain my reason for being there. You listened, did not interrupt and maintained eye contact! (Extremely important)! After I was finished, you called me by name and informed me that you can try and help me, and politely asked me to sign the indemnity agreement, before you touched my vehicle, then asked for the keys. You then immediately used a device to identify what the problem was, and then instantly informed me that the engine light was on, and that an oil change was due. Moreover, you took the time to inform me of special oil offers, that was economical, and something No Advisor has ever done for consumers like myself! Evidently, I purchased one and I am extremely grateful to you. In addition, you then gave me the option to either wait outside or in the lobby which the company provided, and offered me the opportunity to refresh by taking advantage of bottled cold water, hot chocolate or different coffee, which I relished. Also, Cailey you specifically apologized to us/me about the fact that it may take a little longer than the usual wait time because of the shortage of man-power. You kept checking in whilst we waited, kept us abreast and thanked me/us for our patience! Magnificent job Cailey! Despite the fact that there was labor shortage, my vehicle was ready after waiting for no more than 45-50 minutes! Wow!! Thank you Cailey for your efficiency and outstanding customer service! I sincerely hope that Hollywood Crysler Jeep would appreciate the high quality level of service that you provide to consumers! Impeccable service like yours will enhance the company’s name, and help them to thrive in this competitive automotive industry! Keep on smiling and shining Caylie!!!! We appreciate your services! Hamilton More

by EDNAMAIEHAMILTON Verified Customer Verified Customer

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Very nice people, very professional! Thank you very much for everything , the best dealer in miami Thank you very much for everything , the best dealer in miami More

by andinogolf Verified Customer Verified Customer

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Amazing experience! Very detail information! I am happy with my new car. The costumer service was very personalized! Very detail information! I am happy with my new car. The costumer service was very personalized! More

by annitaleisse Verified Customer Verified Customer

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Decent players at this dealership. That old GSM was 100% the cats meow. Cream always rises to the top and he was a creamy mutha lover. That old GSM was 100% the cats meow. Cream always rises to the top and he was a creamy mutha lover. More

by necrocity Verified Customer Verified Customer

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This is my 2nd Jeep purchased at Hollywood Jeep, that tells how much I like them. tells how much I like them. More

by rickylguzman Verified Customer Verified Customer

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My service advisor Stacy was outstanding! ! she treated me like VIP SHE KEPT ME ALWAYS INFORMED ! she treated me like VIP SHE KEPT ME ALWAYS INFORMED More

by juanpazmino Verified Customer Verified Customer

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The entire staff from sales to service are all very friendly & helpful. Federico helped a lot & David answered all my questions that I needed to know...I will definitely be back in the future. friendly & helpful. Federico helped a lot & David answered all my questions that I needed to know...I will definitely be back in the future. More

by blesskid04 Verified Customer Verified Customer

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Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. visit and get a car or your vehicle service, ask for Richard Vargas. More

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Muy buena atención y excelente trabajo en equipo dirante el desarrollo de la cita. Todos muy dispuestos a ayudar en la neceaidad puntual el desarrollo de la cita. Todos muy dispuestos a ayudar en la neceaidad puntual More

by Alberto Granados Verified Customer Verified Customer

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Best service and best atención and prices i have gotten in any dealership so far. in any dealership so far. More

by Quintanaleo Verified Customer Verified Customer

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