Rick Gilbert
Rick Gilbert at Mercedes-Benz of Columbus
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Rick Gilbert | Page 3

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.4
75 Reviews

Dealership Experience

11 yrs, 8 mos

4.4

75 Reviews

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75 Reviews of Rick Gilbert

August 08, 2021

Dealership Rating
Employee Rating

I was treated well and my requests were satisfied. My questions and inquiries were handled well. Sales and the rest of the team were enjoyable to deal with. More

by NOGOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Mercedes-Benz of Columbus responded

NOGOLD, we are happy to hear that you were satisfied with your experience! Please let us know if there is anything else we can do for you. We wish you many happy miles in your new Mercedes-Benz!

July 20, 2021

Dealership Rating
Employee Rating

Definitely had a Good experience with Rick Gilbert and Debi Lewis...I came down to Georgia for vacation and ended up getting a brand new GLA 45 AMG..I really want to Thank Y'all for making my vacation, More

by rahkilo.rh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley , Duane Hall

June 30, 2021

Dealership Rating
Employee Rating

My wife and I had a great experience with the sales team at the dealership. Rick was very patient and helped us find exactly what we were looking for. I would highly recommend him and the sales team at Me More

by bjsacousti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your sales experience with Rick and our sales department. We are delighted to hear we were able to find the vehicle you were looking for and wish you many happy miles!

June 22, 2021

Dealership Rating
Employee Rating

Everybody at the dealership was very helpful in our auto purchase, Thanks guys!! More

by John G
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar

Jun 22, 2021

Mercedes-Benz of Columbus responded

Thank you John G, for the feedback. Please let us know if there is anything else we can do for you. Wishing you many happy miles.

May 24, 2021

Dealership Rating
Employee Rating

Richard and his staff are the best! All I could say was, “are you for real”. Love you guys! Thanks a lot Signed Happy Customer More

by warnerjohnnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Debi Lewis, Malcolm Waller, Earnest Jenkins , Bob Blauvelt, Tony Lassen

May 24, 2021

Mercedes-Benz of Columbus responded

Thank you warnerjohnnie for sharing! We truly appreciate the feedback and will be sure to pass on the kind words. Please don't hesitate to reach out to us if there is anything else we can do for you! :)

May 18, 2021

Dealership Rating
Employee Rating

Great experience, helpful and knowledgeable staff. Much better than my last new-car buying experience elsewhere. Will definitely come back for service and my next new car. More

by zaphodau
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis

May 18, 2021

Mercedes-Benz of Columbus responded

Thank you so much zaphodau for taking the time to share! We are happy that you had a wonderful experience and look forward to seeing you in the future. Wishing you many happy memories in your new Mercedes-Benz!

May 10, 2021

Dealership Rating
Employee Rating

Great team in Columbus, worth the drive. Great service and attention to detail. Thank you and look forward to buying our next car there. Danny W. Knoxville, TN More

by danny.warrick
Recommend Dealer
Yes
May 10, 2021

Mercedes-Benz of Columbus responded

Thank you, Danny, for sharing about your experience with our sales department! We are delighted to hear that you came all the way from Knoxville, TN, and will consider buying from our dealership again in the future. Until then, we wish you many happy miles in you new Mercedes-Benz!

May 07, 2021

Dealership Rating
Employee Rating

Issue- Dead battery and supporting systems. Mercedes help dispatched 2 wreckers which I refused to allow to tow. Mercedes should have known the problem and dispatched the service manager immediately. I hav More

by LEWISEDMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis , Troy Reed

May 07, 2021

Mercedes-Benz of Columbus responded

Thank you for your patience, LEWISEDMM, and for your candid feedback about Mercedes-Benz USA Roadside Assistance. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you due to Roadside Assistance. We have filed a report with the Roadside Assistance Department at Mercedes-Benz USA, to help them better understand how to improve their service. Please don't hesitate to reach out to us if there is anything else we can do for you. We wish you many happy miles in your Mercedes-Benz and hope you have a wonderful 2021.

May 05, 2021

Dealership Rating
Employee Rating

I recommend this dealership because of its location, availability of new and used cars. I was pleasantly greeted and felt welcome. The dealership is very inviting and clean. Great professional employ More

by acmazyck8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Mercedes-Benz of Columbus responded

Acmaxyck8, thank you for taking the time to write a review! We hope we can turn these 3.8 overall stars into 5. We want to hear from you—please give Richard Joyner, General Manager, a call when you can at 706.256.6100. We look forward to hearing from you soon!

April 27, 2021

Dealership Rating
Employee Rating

Great service , friendly and extremely helpful. Throughout the process everyone was so kind and truly made me feel valued each and every step of the way. More

by DJC282001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley , Angie Braid

Apr 28, 2021

Mercedes-Benz of Columbus responded

Thank you for your kind comments about our staff, DJC282001. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Please let us know if there's anything else we can do for you, Thank you for the feedback.

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