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Rick Gilbert
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Rick Gilbert | Page 6
Sales and Leasing Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
75 Reviews
Dealership Experience
11 yrs, 8 mos
75 Reviews
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75 Reviews of Rick Gilbert
July 09, 2020
The customer service is ABSOLUTELY AMAZING! Everyone is knowledgeable, friendly, and go above and beyond! Words alone cannot express my gratitude and appreciation for the staff. knowledgeable, friendly, and go above and beyond! Words alone cannot express my gratitude and appreciation for the staff. More
by nikeemap
Verified CustomerOther Employees Tagged: Richard Joyner , Jerry McIntyre
Helpful 
July 06, 2020
I like the old standard way My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a discount or price was a little lower, than normally, But great job. Mercede Benz is the best service but value loyalty customers. Thanks More
by CHANEY.SHEILA
Other Employees Tagged: Malcolm Waller , Troy Reed
June 26, 2020
SUV inventory was small but they had what I wanted. I didn’t get a good deal because the Atlanta dealership was cutting price on vehicle 4000.00 off sticker. They offered to pay my out of state taxes as didn’t get a good deal because the Atlanta dealership was cutting price on vehicle 4000.00 off sticker. They offered to pay my out of state taxes as well. The salesman told me they had what I wanted in Columbus and they would pay my out of state taxes as well. When they sent me the check it was not true . I paid 3.000.00 down on the suv as well. I got the 2.9% apr with Mercedes-Benz. Don’t lie to your customers because we will go elsewhere and tell our grit. I love the suv. The salesman was not truthful. More
by sellis0705
Other Employees Tagged: Ashley was very nice. She corrected a problem very quickly .
April 20, 2020
able to make a deal I was able to make a deal and close under difficult external circumstances. (the Virus) Got it done in record time with no stress. Good cooperation a I was able to make a deal and close under difficult external circumstances. (the Virus) Got it done in record time with no stress. Good cooperation all along the line. More
by lwb4218
Other Employees Tagged: Richard Joyner, Debi Lewis, Brittany Whatley
April 15, 2020
Easiest and most pleasant transaction I have ever had and during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 More
by JTBROYS
Other Employees Tagged: Debi Lewis, Brittany Whatley
April 06, 2020
Excellent Customer Service...My Salesman Rick Gilbert answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs More
by 2020 AMG G63 owner
Other Employees Tagged: Debi Lewis
February 28, 2020
Dealing with the dealership is easy. Transportation to and from is great. The car wash need improving looks as if my child cleaned it. But I did find or should I say find it hard to believe that it has ta and from is great. The car wash need improving looks as if my child cleaned it. But I did find or should I say find it hard to believe that it has taken over 3 visit and over 2 months for find out why my car can't connect to Mercedes Me. Will see on Monday. The transportation driver I forget his name but he was the African American driver was very professional. More
by newbreed2313
Other Employees Tagged: Nadie Martin , Phil Bono, Jerry McIntyre
February 28, 2020
Great Service Department. Phil Bono is the best advisor. Took good care of me and very professional. Couldn't ask for better. Great group of people in service dept Took good care of me and very professional. Couldn't ask for better. Great group of people in service dept More
by donnamorsie
Other Employees Tagged: Phil Bono, Troy Reed, Tobias Hatchett Parts Advisor is great at his job.
February 17, 2020
40,000 mile maintenance I was very satisfied with the service I received. Phil Bono was very thorough explaining what was done to my car. He was very professional. Will be se I was very satisfied with the service I received. Phil Bono was very thorough explaining what was done to my car. He was very professional. Will be seeing him again! . Thank you Phil Norma Parker More
by Nkayparker
Other Employees Tagged: Phil Bono
November 08, 2019
Buy a used GLE 350 List equipment on the information sheet (online and printout) should be installed already in the car. The brushed aluminum running bards were listed b List equipment on the information sheet (online and printout) should be installed already in the car. The brushed aluminum running bards were listed but not on the car, we were asked to pay for them when we requested to have them, finally, we did not get them. Otherwise, we were happy for the experience. More
by xingfang06
Other Employees Tagged: Debi Lewis , Bob Blauvelt
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