Rick Gordon
Rick Gordon at Family Ford of Enfield

Rick Gordon

General Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.6
36 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

38 yrs, 10 mos

Languages Spoken

English English

4.6

36 Reviews

Write a Review

36 Reviews of Rick Gordon

March 05, 2026

Dealership Rating
Employee Rating

Very nice people to work with. Steve Fitzgerald has done a great job as our sales person. Rick Gordon went above and beyond locating my exact and specific Ford F150. I am looking More

by peter@westfieldplating.com
Recommend Dealer
Yes
Mar 05, 2026

Family Ford of Enfield responded

Thank you for your feedback. We’re pleased Stephen provided great support and that Rick located your exact Ford F-150. We look forward to a long and happy relationship ahead.

February 10, 2026

Dealership Rating
Employee Rating

Got what I thought was a decent deal without a lot of extra xx charges and fees on top of the dealer conveyance fee or pressure to purchase extended warranty or service plan. Sales rep, sales mgr and fin More

by smjosena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brendan Miller , Steven Gurau

Feb 10, 2026

Family Ford of Enfield responded

We’re thrilled you found a straightforward deal on your new Ford Maverick. It’s wonderful the team maintained a pressure-free environment and clearly communicated fees. We’re glad everything was ready when promised.

September 05, 2025

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George was amazing! 10/10 would go back to family ford of Enfield for their services More

by JORDYNKOMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2025

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I walked into the dealership, I spoke with Andrew, and immediately he found there's something in my budget. He was extremely helpful, highly recommend. I bought my last vehicle from them. And I had the ex More

by VICKI22474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

Jun 27, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

June 02, 2025

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Awesome improved staff and location ; customer since 1994 Agnes was top notch and went out of her way to please me as a customer Great service and knowledgeable staff I’m blessed ! More

by Siegel,Keith-author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

May 20, 2025

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Every person we dealt with was very nice and also seemed to do whatever it took to make this purchase happen. Would definitely recommend and purchase another vehicle in the future. Kim carr More

by ctkim98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Miller

May 20, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

April 04, 2025

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Employee Rating

The truck buying process was so simple and painless! Very straightforward people here. Andrew was an incredible help and made sure everything was smooth! Thank you so much!! More

by nathantibbetts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

Apr 04, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

January 26, 2025

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Employee Rating

Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to More

by Tomjkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Genereux, Agnes Pusztai

Jan 29, 2025

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, Tom, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 26, 2025

Tomjkozak responded

Unprofessional

January 08, 2025

Dealership Rating
Employee Rating

My best experience ever purchasing a new vehicle. I used this site for making initial contact with the dealership. I worked with Rick Gordon, sales manager; he was excellent and responsive to my rece More

by Jeep2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Fitzgerald , Karina Popoli-Sarat

Jan 08, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

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Employee Rating

Great dealership to work with and to buy a car through. Andrew is great and would buy another vehicle from this dealership. More

by adam.robbins12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

Dec 08, 2024

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Adam, for choosing Family Ford of Enfield!

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