Rick Goulette | Page 51

Bonneville car buying experience Very pleasing and so happy that I came here to buy a car. No pressure. Honest sales rep. Informative. I drove away feeling that I got the car that Very pleasing and so happy that I came here to buy a car. No pressure. Honest sales rep. Informative. I drove away feeling that I got the car that I wanted, with the service that I know I'll get, at the price I wanted to pay. Best car buying experience that I have ever had. Rick Goulette was the best car sales rep that I have ever met. More

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Jeep Cherokee I had a great, no pressure experience, both with the salesman and the finance office. They put me in the car that I wanted at a good price. I had a great, no pressure experience, both with the salesman and the finance office. They put me in the car that I wanted at a good price. More

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Trade my 99 dodge ram for a 2016 Jeep compass. I really didn't want to give up my truck .Had it since 1999 brand new .The people at Bonneville & son made me fell so good about giving up my truck .M I really didn't want to give up my truck .Had it since 1999 brand new .The people at Bonneville & son made me fell so good about giving up my truck .My wife love the new compass so much ,she wish we should have done this couple year soon. Rick really went to bat for me on getting one of the best deals Still can't believe I did it,but now I new it was the right time . Rick made it simple, I all so got my turkey for test diving thanks Rick so much!!! More

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Awesome Experience I went in to see Rick Goulette to see if there was anything I could do to get out of my current car and into a new Jeep. I had some negative equity an I went in to see Rick Goulette to see if there was anything I could do to get out of my current car and into a new Jeep. I had some negative equity and wasn't sure we could make it happen. Rick was absolutely great. He showed me my options and settled on a Jeep Renegade Latitude. It had every option I was looking for and when the first one we looked at was missing an option he found the right vehicle for me. He worked the numbers and we were able to come to an agreement that fit my budget. I even lowered my car payment. Rick showed memail how to use the features in the car and told me he would be available in the future to answer other questions. I would highly recommend anyone looking for a new vehicle to work with Rick. He was great More

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Trade in for much newer model We went in to Bonneville for a Subaru we had seen online after having shopped around at some Subaru dealerships and feeling pretty let down. Rick gree We went in to Bonneville for a Subaru we had seen online after having shopped around at some Subaru dealerships and feeling pretty let down. Rick greeted us as we walked in and got right to the point. He showed us the car, told us all about what Bonneville is about (NOT selling lemons) and ran the numbers. I liked his honesty and "no BS" attitude. After realizing the Subaru we wanted wasn't a good fit financially, he found us another car that had the qualities we were looking for and was in our budget. Our overall experience with him was great, we didn't feel like he was being dishonest and that helps a lot when buying a car. Now I'm driving a SUV/Crossover and we will definitely hit Rick up again when it's time to make another purchase. We didn't speak with Norm at all, but he was the one who got us great financing so we appreciate his help. We also worked with Dan Rietz and enjoyed it very much. More

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The Extra Mile My experience with Rick is never anything short of meritorious. He is the one who will always go the extra mile to help me out. I recently got into a My experience with Rick is never anything short of meritorious. He is the one who will always go the extra mile to help me out. I recently got into a car accident and my car was considered a total loss. My insurance company only covered a certain amount of my loan, leaving me with $3,000 of negative equity to carry over into a new loan. Now, being the young adult that I am, I don't make a lot of money and my credit score was low due to being so new to paying bills. With all of that said, it was next to impossible for me to even get into a car. I went and talked to other dealerships (to weigh my options) and they had been trying to screw me over with monthly payments, high interest rates, or just telling me that they couldn't help. Then, I saved the best for last. I drove to Bonneville and son with low expectations and drove out with a new car and a doable monthly car payment. Rick always goes the extra mile for me to get me into a car that I can both afford and be happy with. He never fails to go through every single option in the book to see what he can do to better every experience I have there. I never want to go to another dealership or salesman again for as long as Rick works at Bonneville and Son. He coaches you through the process of buying the car and everything that you have to know about what you are getting into. He will be the one who will sacrifice his time and energy for you. He's there to help and not make this process any harder than it already has to be, I can't thank Rick enough for all that he has done for me and how much he has helped my dad and I through these trying times. Rick is absolutely immaculate and I give him my highest recommendation. I would send everybody I know to him if I could. More

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Competitive pricing, This is my second purchase from Bonneville and fundamentally, they had the right product at the right price. All three of the guys I dealt with were This is my second purchase from Bonneville and fundamentally, they had the right product at the right price. All three of the guys I dealt with were pleasant and knowledgeable. I came away with the vehicle I wanted, got close enough on the price for my trade-in, and the bottom line was that it all worked out well. As a buyng experience, there was reasonable clarity around price. For example, Rick called up KBB and we looked at it together and could quickly come to the right math. I hated the old school back and forth game with the "let me talk to my manager" dance (I know some people who love it and miss it). There's some of that I overheard when in the showroom, but to Rick's credit, we didn't engage that way (I would have walked away if we had). I'd say there are vestiges of that experience. Found myself sitting too long for one aspect or another of the process. I'd contrast that with a Grappone up in Concord, with its no commission sales model and just a more contemporary give and take experience. I think there is a heightened awareness of customer service at Bonneville and they are trying hard. Not quite there yet, but working on it. I'd go back again if I needed to and that's the most important point to make. More

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Great experience with our second purchase from Bonneville This was our second purchase from Bonneville,our first was a 2013 Town & Country, we traded it in for a 2017 Pacifica. Rick was a great resource for u This was our second purchase from Bonneville,our first was a 2013 Town & Country, we traded it in for a 2017 Pacifica. Rick was a great resource for us throughout the process, helping us get the deal that we wanted. He was extremely knowledgable on our vehicle choice, and was able to answer all of our questions. It was a pleasure to work with Rick throughout the whole purchase process. More

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Disgruntled client to very HAPPY client!!! I had a negative sales experience at Bonneville & Son in 1999 and was extremely skeptical of coming back to them for another Jeep. It was a pleasant I had a negative sales experience at Bonneville & Son in 1999 and was extremely skeptical of coming back to them for another Jeep. It was a pleasant surprise to be treated so fairly and compassionately by Rick Goulette and Ron Nowe. Due to a leg injury that prohibited me walking from Nov15-Feb15 and ultimately caused financial distress which was reflected on my credit report and made my loan option(s) minimal, Rick graciously supported me and pushed to get me into a vehicle that would work for my current needs. THANK YOU Rick for being a good person and helping me through this process, making the overall experience a positive one. I look forward to working with you in the future and will be sure to send referrals your way! You are an asset to Bonneville and have successfully turned around the negative perception that I had for all of these years. More

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great, simple procedure, easy Did not think I would buy a Ram truck when I stopped in. I own a Toyota tundra and was expecting to purchase another one but my 12 year old son saw a Did not think I would buy a Ram truck when I stopped in. I own a Toyota tundra and was expecting to purchase another one but my 12 year old son saw a Ram and wanted to check them out. I left with a brand new Truck and was happy I did. It was a great experience with a knowledgable sales person who was not pushy or aggressive. Had a great slection on top of it all. More

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